* Work for an Established Not-For-Profit organisation with 99 years of trusted experience
* Winner of the XREF Engage 2023 Best Workplace Awards for 2 consecutive years
* Great salary, access to salary packaging and a staff rewards program
About The Role
Are you a compassionate and experienced leader ready to make a real difference in the lives of children, families, and communities? We're looking for a dynamic Practice Lead to guide and inspire a multi-disciplinary team of dedicated Family and Relationship Professionals.
In this pivotal role, you'll be at the heart of shaping and delivering transformative programs, including:
* Children's Contact Services – ensuring safe and supportive environments for children and families.
* Family Law Pathways Network – fostering collaboration across the family law sector.
* Connect Program (Child, Youth, Family Mental Health Services) – promoting mental wellbeing and resilience in young people and their families.
* First Nations services – service that provides advice to staff, involves community engagement and developing networks to provide information on services available
* Case Work – ensuring overall delivery and quality management of the Specialised Family Violence Program
You'll mentor and empower your team, champion best practices, and drive service excellence across these vital programs. If you're passionate about leadership, community impact, and creating safe, supportive spaces for families, we'd love to hear from you.
Key Responsibilities
* Inspire and Shape Clinical Practice: Provide clinical supervision, workforce development, staff engagement, and foster collaboration.
* Effective Communication: Articulate Interrelate's purpose and strategy, and engage in community consultations.
* Leadership and Strategic Direction: Build strong working relationships and provide strategic direction.
* Deliver Results: Oversee management, meeting clinical outcomes and KPIs, and adopt a client-centered approach to service delivery.
* Support Reconciliation: Engage in community outreach, cultural awareness, cultural humility, and continuing education to support reconciliation between the First Nations Community and the Non-Indigenous community.
* Please refer to the job description for a full list of responsibilities*
This is a Fixed-term contract position until 30 June 2026, working 37.5hrs per week.
This role will be based in our Coffs Harbour office, supporting the Northern NSW region and may also require travel across multiple sites within the region on occasion.
About You
Ready to make a meaningful impact in the Coffs Harbour community?
We're seeking a compassionate and experienced leader with a background in psychology, social work, counselling, or a related discipline to join our team. If you're passionate about supporting families and children through challenging times, this is your opportunity to lead with purpose.
You will bring a calm, approachable presence and the ability to navigate sensitive conversations with empathy and respect. Your strong clinical expertise, leadership across multi-disciplinary teams, and skills in negotiation, conflict resolution, and ethical practice will make you a trusted guide for both clients and employees.
Experience working with Children's Contact Services and supporting families through separation, conflict, and transition will be highly valued.
Join us in creating safe, supportive pathways and lead with heart, vision, and purpose.
About Us
Interrelate is a not-for-profit provider of relationship services. Our vision is to empower people to thrive in the most vital part of their lives – their relationships.
We are committed to leading the way in providing responsive, cutting edge, transformative relationship services with and for our diverse communities, at every stage of life. We are committed to responding to the vulnerabilities of families and children in their communities and to building stronger relationships.
We deliver professional services like a big business, but with the heart of a not-for-profit. We deliver services across 30+ physical locations (plus online) to more than 160,000 clients and we're backed by qualified staff and more than 99 years of trusted expertise in sensitive relationship matters. We work in a broad context, connecting people with their communities and culture.
We are thrilled to be recognised as a winner of EXREF Engage 2023 Best Workplace Awards for 2 surveys in a row. This prestigious award recognises the best workplaces that have excellent management practices and a highly engaged workforce. At Interrelate, we care about each other, focus on strengths, recognise achievements, celebrate significant events, encourage continuous learning and most importantly, enjoy our work despite the seriousness of what we do.
Role Requirements
* Bachelor degree in counselling, social work, psychology or related discipline.
* Demonstrated professional experience in one or more of the following:
* dispute resolution work with families, including children, and significant familiarity with models of dispute resolution, child-inclusive practice and legally-assisted family dispute resolution, along with accreditation as an FDRP with the Attorney General's Department; and/or,
* the provision of individual and/or relationship counselling to couples and families (3+ years preferred) and specific expertise in one or more clinical areas such as: counselling, relationship education, children's services, men's programs, or family law; and/or,
* early intervention, assessment, case management and therapeutic support to children and young people experiencing risk.
* Proven knowledge of child development, child protection, mandatory reporting, suicide prevention/ intervention, trauma, and family violence issues, and an in-depth knowledge of relevant sectors and Federal and State legislation
* Demonstrated, relevant management experience and a proven track record of clinical and line supervision and support to multidisciplinary teams working with families, children and young people experiencing challenges.
* Demonstrated experience in meeting performance indicators and organisational compliance, staff recruitment and development; client-centred service design and delivery; program evaluation and reporting
* Highly developed interpersonal, conflict resolution, negotiation, and communication skills
What We Offer
We offer the following competitive employment conditions:
* Salary Packaging Options (superannuation, loans, credit cards, school fees)
* Additional days of paid leave on top of standard leave entitlements
* Training, Mentoring, and access to Resources
* Employee Assistance Program
* Employee Awards & Appreciation Programs
* Access to Scholarship Programs & Study Assistance Program
* Individual and Group Supervision
How To Apply
If you are interested in applying for this role, please click on the Apply Now button to submit your application. You will be required to provide a copy of resume and respond to the selection criteria as part of your application.
Closing date for Applications: Wednesday, 2 July 2025
If you have any questions regarding this position, please email recruitment@interrelate.org.au
Interrelate aspires to continue to be a leader in our community, an organisation known for working respectfully with clients from all different and diverse backgrounds.
We encourage applications from people of diverse: gender identity, race, age, disability, sexual orientation, religion, language, socio-economic circumstances, life circumstances, beliefs, or any forms of perceived disadvantage.
If you will have special requirements or would like to talk to us before submitting an application, please do not hesitate to contact us at diversity@interrelate.org.au and we will organise for you to chat with an appropriate staff member to explain how we can help you.
All Interrelate positions require the satisfactory completion of relevant Police and Working with Children Checks. Interrelate services are funded by the Australian Government.
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