Operations Team Member
We are seeking a motivated and customer-focused professional to join our team.
This is an exciting opportunity to be part of a fast-paced and dynamic environment where diversity is celebrated, and creativity and ideas are valued.
* Competitive remuneration to recognise your effort.
* Access to exciting career opportunities and comprehensive training and development programs.
* Fantastic discounts across the company.
Key Responsibilities:
* Deliver effective store administration in line with standard procedures, including:
* Cash handling and banking integrity.
* Tendering transactions.
* Systems access and data integrity.
* Store web sales and extended warranty claims.
* Telephone management and enquiries.
* Marketing and promotional activity.
* Contribute to financial performance through effective inventory management and management of controllable expenses.
* Manage all sales channel fulfillment in line with procedures.
* Work collaboratively as part of a team in delivering a consistent positive store and channel experience for the customer and effectively resolve customer complaints and queries as required.
* Contribute to brand and store experience through quality merchandising, in-store marketing and presentation.
* Continuously improve sales skills and product knowledge through available online platforms and active participation in other development opportunities.
Qualifications:
To be successful in this role, you will need to demonstrate the following key competencies:
* Customer Focus- Does everything through eyes of the customer.
* Drives Results- Consistently achieves results, even under tough circumstances.
* Demonstrate Self-Awareness- Uses feedback and reflection to gain insight into personal strengths and weaknesses.