Organisational Development (OD) Administrator
People & Culture | IntoWork Australia
Northcote, VIC | Hybrid | Permanent Part‑Time (25 hrs/week)
We have an exciting opportunity
We're looking for a proactive and detail‑driven Organisational Development (OD) Administrator to join our People & Culture team at IntoWork. Based in Northcote with hybrid WFH flexibility, this role is perfect for a highly organised administrator who enjoys supporting learning, development and capability initiatives across a dynamic and growing organisation.
About IntoWork Australia
IntoWork Australia is a leading national provider of Employment, Skills, Education and Support services, enabling meaningful social and economic participation.
Guided by our vision of Vibrant Futures, we support individuals, employers and communities to thrive. With 2,600+ employees across 200+ locations in Australia and New Zealand, we offer diverse career pathways and a genuinely supportive, values‑driven workplace.
When you join IntoWork, you'll benefit from:
* Real recognition - awards, service milestones and genuine appreciation
* Flexibility that works - hybrid options and long‑term stability
* Visible growth pathways - development funding, our Leadership Academy and access to 100,000+ learning resources via our world‑class Learning Hub
* Wellbeing that's personal - our Better You, Better Us program, 24/7 clinician access, and more
At IntoWork, we help people thrive - in their careers, in their wellbeing and in the impact they make.
About the Role
The OD Administrator plays a key role in delivering high‑quality learning, development and organisational capability programs across the Group.
Reporting to the OD Coordinator and working closely with the wider People & Culture team, you will provide administrative, system and logistical support to ensure OD initiatives run smoothly, accurately and on schedule.
This is a hands‑on, fast‑paced role suited to someone who enjoys variety, interacting with people and working with systems - with strong attention to detail always front of mind.
Employment Type:
Permanent Part‑Time - 25 hours per week, worked Monday-Friday (5 hours per day preferred)
Key Responsibilities
As the OD Administrator, you will:
* Coordinate and support OD projects, initiatives and group‑wide development programs
* Schedule, organise and administer inductions, leadership programs, compliance training and other learning events
* Manage invitations, attendance, joining instructions and follow‑up communications
* Administer the LMS (enrolments, reporting, content uploads, user management) while maintaining ≥95% data accuracy
* Conduct data audits and assist with system testing and process improvements
* Prepare session materials, coordinate logistics and ensure learning environments are set up
* Manage evaluation surveys, compile insights and support monthly/quarterly OD reporting
* Maintain OD calendars, trackers, digital filing and SharePoint sites
* Act as the first point of contact for OD enquiries, delivering excellent customer service
* Build strong relationships with internal stakeholders and external training providers
About You
We're looking for an energetic, organised team player with:
* 2+ years' experience in administration, customer service, HR or L\&D support
* Experience managing data, systems or LMS platforms
* Strong MS Office skills and confidence navigating digital systems
* Excellent communication, organisation and time‑management skills
* High attention to detail and commitment to data integrity
* Ability to prioritise in a fast‑paced environment
* A collaborative attitude and strong customer service focus
Desirable but not essential:
* Experience in HR, L\&D or OD administration
* Familiarity with systems like Employment Hero (HRIS) or Go1 (LMS)
* Understanding of accessibility requirements and version control in learning materials
Other Requirements
Applicants must be eligible to work in Australia.
A Working with Children Check and National Police Check are required (or can be arranged for the successful applicant).
How to Apply
Click 'Apply for this job' to submit your application.
For a confidential discussion, please contact:
Rish Alexander - Recruitment Consultant