Front Office Team Leader
The Front Office Team Leader plays a crucial role in ensuring the smooth operation of our resort. This position is responsible for managing the front desk, greeting and registering guests, and providing information on local attractions.
Key Responsibilities:
* Manage the day-to-day operations of the front desk
* Provide exceptional customer service to guests
* Assist with room assignments, check-ins, and check-outs
* Process payments and handle guest complaints
Requirements:
* Previous experience in a similar hotel position
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Immaculate presentation and professional grooming standards
Benefits:
* Competitive salary and benefits package
* Opportunities for career growth and development
* Discounted hotel stays across Australia
About Us:
We are a leading provider of vacation ownership and exchange services. Our company values diversity and inclusion, and we strive to create a welcoming and inclusive environment for all employees.