Customer Service Representative Opportunity
A leading insurance provider is seeking a full-time customer service representative to manage communications and support customer needs while providing excellent service.
* Responsibilities include managing customer inquiries, resolving issues, and providing timely responses to ensure customer satisfaction.
* As a customer service representative, you will undergo training for certification and have the opportunity to enjoy hybrid work options after the initial training period.
Key Responsibilities:
* Communicate effectively with customers through various channels including phone, email, and chat.
* Resolve customer complaints in a professional and courteous manner.
* Meet or exceed performance standards for first call resolution, customer satisfaction, and sales performance.
Benefits:
* Competitive salary and benefits package.
* Ongoing training and development opportunities.
* Hybrid work arrangement offering flexibility and work-life balance.