Customer Service Representative
Deliver exceptional service to owners and guests at our resort. Ensure seamless check-in experiences, provide information on local attractions, and maintain accurate records.
Key Responsibilities:
* Meet and greet owners and guests, register them, and handle their queries.
* Share knowledge of the local area to enhance their stay.
* Process department paperwork efficiently.
* Utilize communication equipment for effective communication.
We Offer:
Competitive hourly rate
Subsidized health insurance (post-probation)
Funding for professional development
Performance-based incentives
Monthly recognition programs
You'll Bring:
Relevant experience in a similar role
A genuine passion for delivering excellent customer service
Excellent communication skills and strong interpersonal relationships
Self-motivation and positivity
Meticulous presentation and professionalism standards
High levels of computer literacy
Experience with a property management system is advantageous
Ability to identify and resolve workplace issues
Hospitality at Our Core
We strive to create lasting memories through exceptional experiences. Our focus is on providing more than just a service – it's about crafting unforgettable moments.