About Us
AustChilli is a leading food manufacturing and farming business based in Alloway, Bundaberg, with a proud 30-year history as an Australian family‐owned and operated company. We are the largest chilli grower in Australia and produce a wide range of herb and vegetable puree ingredients alongside our well‐known retail brands, AvoFresh and New Fresh Farms. With over 150 passionate team members, we are committed to delivering high‐quality, innovative food solutions for our customers.
About the Role
We are seeking a highly organised and proactive Sales Administration Officer to join our Sales & Marketing Team.
You will play a critical role in enabling sales success by ensuring the smooth co‐ordination of orders, customer communication, reporting, and internal processes. This role suits someone who thrives in a fast‐paced environment, enjoys working cross‐functionally, and takes pride in delivering excellent customer outcomes.
What you'll do
* Process customer orders, ensuring timely delivery and clear communication
* Act as a key point of contact for customer enquiries, orders, and requests
* Manage product samples, including preparation, dispatch, tracking, and follow‐up
* Prepare customer sales reports and presentations
* Maintain accurate CRM data and support reporting and forecasting activities
* Support new business activities, including lead tracking and customer onboarding
* Support the sales forecasting function
* Maintain a proactive, responsive, and customer‐focused approach to all activities
What you'll bring
* 2–4 years' experience in sales administration, customer service, or a similar role
* Strong organisational skills with the ability to manage multiple priorities
* Excellent attention to detail and a high level of accuracy
* Strong communication skills and a customer‐focused mindset
* Experience working with CRM systems and Microsoft Office
* A proactive, problem‐solving approach and ability to work collaboratively
* Experience in FMCG, food, or manufacturing environments will be highly regarded
Apply Now
If you're a detail‐oriented and motivated professional looking to build your sales career in a dynamic and growing business, we'd love to hear from you.
Apply with your resume and a brief cover letter outlining your experience and interest in the role.
All applications are confidential. Only shortlisted candidates will be contacted.
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