About This Role
The Operations Manager will be primarily responsible for efficient and effective service delivery, contract and customers management across their nominated sustainment programs. This role will manage the relationship with Contract Delegates and Contract Authorities and manage customer and services operations across our Training Centres.
As the Operations Manager, you will collaborate with the BD & Strategy Teams, Functional and Capability Managers to deliver services. Also, where applicable, you will manage the in office operations to ensure that the delivery of CAE services meet the requirements of the various contracts in place.
The role we are offering you
- Management and oversight of on-site operations, including WHS, leading an Integrated Platform Team
- Manage data and reporting via CAE’s reporting tools
- Establish and maintain a proactive, customer‑oriented business relationship with the customer
- Lead the Integrated Platform team and representatives of capabilities required to deliver contracted services, and act as first point of escalation for any issues within this team
- Manage the revenue at a platform level to ensure that the financial performance is in accordance with budget plans.
Our ideal candidate has
- Proven experience in the Project/Program and customer management space
- Strong experience within Defence
- An eye for risk management, particularly in accordance with ISO 31000
- Experience within Aircraft/Simulator maintenance, engineering and/or technology projects
- Sound financial management, forecasting and planning skills are desirable
Location
- Homebush, NSW
- We operate a hybrid working approach.
- Your role will involve some national and possible international travel
What CAE offers you
- Opportunity to make a considerable/positive impact on Australian defence and security
- Exciting career paths in a truly global business
- Access to a generous ADF Reserve Service Policy
Security requirements
As the Australian Department of Defence is a major client, you must be eligible for SECRET (NV1) level Defence security clearance, and preferably already hold a current SECRET (NV1) clearance.
Applications
If this role fits what you are looking for and you believe you have the necessary skills and experience, click ‘Apply Now’ and attach your resume.
Position Type
Regular
Equal Opportunity Employer
CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, nationality, colour, religion, sex, gender identity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by local laws.
If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact your recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
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