OverviewBe among the first 25 applicants.
This range is provided by efm Logistics.
Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$65,000.00/yr - A$72,000.00/yrCompetitive Salary: $65,000 - $70,000 + Super + BonusAt the heart of our service offering are our people and our promise to deliver a no better logistics experience.
efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods.
We design, build, manage and provide integrated, optimised supply chain solutions.
As an independent service provider, we create tailored transport and warehousing solutions using a single technology platform and a dedicated Account Management team.
Backed by 200+ industry experts, our people, technology, and innovation set us above from the competition.RequirementsAs a Customer Service Specialist based out of our Pyrmont office, you will be responsible for:Supporting and managing the day-to-day movement of freight within your portfolioProviding valuable insights into the movement of customer freight and potential issues to Account Managers to support the delivery of the best logistics experienceReviewing and reporting on daily freight movementsResolving enquiries in a way that provides a no better experienceEscalating priority issues when required relating to all aspects of your accountsBuilding solid long-term relationships with your dedicated account portfolio across a broad range of industries and national transport providersWhat we're looking for:Tertiary qualification or 2+ years experience in Customer ServiceStrong written and verbal communication, and problem-solving skillsSound computer knowledge including experience with Microsoft Office SuiteResilience, passion and ability to work at pace and under pressureA high level of motivation and energy with a strong focus on achieving outstanding customer experience resultsBenefitsWhy join efm Logistics?
Strong focus on regular and ongoing professional development training, enhancing skills and career progressionA dynamic and empowering culture, where we challenge each other to do it betterAn opportunity to be part of an industry leaderCompetitive salary and bonus schemeModern office space and technologyCompany functions and team building activitiesPartner with 2 charities, volunteering time to make a difference and contribute to the positive impact they are having both locally and internationallySeniority levelEntry levelEmployment typeFull-timeJob functionAdministrativeIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at efm Logistics by 2xNorth Sydney, New South Wales, AustraliaSydney, Current South Wales, AustraliaParramatta, New South Wales, AustraliaDouble Bay, New South Wales, AustraliaSydney, New South Wales, AustraliaMillers Point, New South Wales, AustraliaOther locations may be listed as applicable.Customer Service & eCommerce Operations ManagerWe're unlocking community knowledge in a new way.
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