Our ideal candidate will possess a proactive approach, strong leadership skills and the ability to communicate effectively.
The successful Porter/Valet will be responsible for:
* Daily concierge desk operations including inventory controls and adherence to service protocols
* Providing warm welcomes to guests and visitors, assisting with valet parking, luggage storage, delivery and retrieval
* Addressing and resolving guest and owner inquiries or issues promptly, ensuring a positive experience and maintaining high service quality
To succeed in this role, you will need:
* Previous experience in a similar guest service/concierge role in a luxury environment
* Strong leadership, communication and problem-solving skills, with a proactive and solution-oriented approach
Mondrian Gold Coast offers a dynamic work environment, opportunities for growth and development. If you are passionate about delivering exceptional customer experiences and have a proven track record in a similar role, we would love to hear from you.
We require:
* A valid Australian Driver's License
* The ability to work various shifts, including evenings, weekends and public holidays
* Full Australian Working Rights