Posted: 12 September
Offer description
Drive Sales and Deliver Excellent Service
As a Department Supervisor, you will drive sales and KPIs, coach and develop your team, and maintain the visual standards of your department.
Key responsibilities include:
* Driving conversion, sales, and KPI performance
* Demonstrating exceptional customer service standards and supervising a team to deliver a 'service over task' environment
* Working with the back-of-house team to deliver shop floor product availability
* Supporting the management team to deliver all internal and external profit protection processes
* Supporting new team members with inductions and ongoing training to build bench strength for future store expansion
Requirements include:
* 2-3 years leadership experience within retail or a similar industry
* Passion for creating an amazing service experience and culture for customers
* Proven track record in driving and exceeding set KPIs and communicating well with all stakeholders
* Excellent time management skills to ensure daily priorities are executed in a timely manner
Benefits include:
* One month paid parental leave
* Referral bonus scheme
* Training and development to evolve and shape your career
* Opportunity to progress across all areas of the business, including retail, support office, and distribution centre
* Treat yourself with our attractive staff discount, which can also be used for friends and family
* Access to our Employee Assistance Program and Mental Health champions
We are passionate about connecting with skilled and dynamic individuals who are invested in their development, so that together we can evolve our brand's success and advance your career.
