Overview
We have an exciting chance for an experienced Technical Content Designer to help us shape the next generation of Atlassian’s developer ecosystem and marketplace.
About Ecosystem & Marketplace
In Ecosystem & Marketplace, we empower a global community of developers, partners, and makers to build and innovate on the Atlassian platform. Through our Cloud Development platform Forge, we enable third parties and customers to build solutions that extend beyond our core offering and customize Atlassian apps to meet their needs. It’s an exciting time in our space as AI-driven app building capabilities broaden out what we can achieve and who can build on Atlassian apps. Our vision is to unleash the creativity of both professional and citizen developers, and deliver AI-enabled, industry-specific, and horizontal solutions for millions of users worldwide.
The Opportunity
As a Technical Content Designer, you’ll play a key role in shaping the next generation of developer experience with enablement content for Forge, Rovo Dev AI, Studio, and the Atlassian Marketplace. You’ll collaborate with product, engineering, marketing and developer experience to create clear, actionable, and future-ready content that empowers developers to build, extend, and innovate on Atlassian’s platform. Your work will directly impact the success of our developer community and help define the future of extensibility, agent-building, and app development at Atlassian.
Why Join Us?
- Shape the future: Be at the forefront of Atlassian’s platform and AI transformation, supporting innovation and growth in our developer ecosystem.
- Work with leading technology: Collaborate on high-impact projects using the latest in developer tooling, AI, and extensibility frameworks.
- Make a global impact: Your work will empower thousands of developers and partners, and help deliver solutions used by millions of teams worldwide.
- Grow in your craft: Join a passionate, collaborative team with a strong culture of learning, mentorship, and continuous improvement.
- Drive industry change: Help democratize app development and shape the next wave of AI-enabled, data-driven teamwork solutions.
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Responsibilities
What You’ll Do
- Design and deliver high-quality documentation, guides, and tutorials for the Atlassian platform.
- Shape and implement AI-first content strategies that deliver impactful developer and partner experiences across our core website properties, developer.atlassian.com and marketplace.atlassian.com
- Collaborate with Product Designers and Engineers to develop and implement strategic content plans aligned with business and product objectives.
- Regularly work with Atlassian’s AI tools to accelerate delivery, reduce risk and scale your impact.
- Design and implement user research plans to test and iterate content against strategic benchmarks and success measures.
- Review and respond to developer feedback through our feedback channels and respond to questions raised on the Developer Community.
- Be a custodian of, and contribute to, content guidelines, best practices, and the adoption of new tools and workflows.
- Future-proof our documentation for AI-driven discovery and consumption.
Qualifications
About You
- 5+ years proven experience as a technical content designer, technical writer, with sound knowledge of developer platforms, SaaS, or cloud environments.
- Ability to deliver exceptional technical content tailored to developer and partner audiences, built on a strong understanding of the software development lifecycle.
- Ability to write and edit technical content (API docs, tutorials, conceptual guides) for both novice and expert developers.
- Experience collaborating with product, design, and engineering teams in an agile environment.
- Familiarity with docs-as-code workflows, Markdown, and content management systems.
- Passion for simplifying complex concepts and making technical information accessible.
- Committed to continuous improvement, sharing knowledge, with a genuine drive to help shape the future content design.
- Growth mindset, openness to feedback, and a desire to learn and experiment with new tools and approaches.
- Bonus: Experience with AI-powered developer tools, low-code/no-code platforms.
- Bonus: Experience with prompt engineering, LLMs, or contributing to agent-based developer platforms.
Benefits & Perks
At Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
About Atlassian
At Atlassian, we’re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. We can support accommodations at any stage of the recruitment process. To learn more about our culture and hiring process, visit go.atlassian.com/crh.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Marketing, Public Relations, and Writing/Editing; Industries: Software Development
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📌 Senior Technical Content Designer
🏢 Atlassian
📍 City of Sydney