Who we are
Royans are Australia and New Zealand's largest transport accident repair specialist with 27 branches all across Australia and New Zealand. At Royans, our people are fundamental to our success because they are at the heart of everything we do and everything we are. With a rich history dating back more than 80 years, Royans prides itself on its family business culture to drive a supportive and friendly working environment where our employees are truly valued.
About the role
Based at our Wacol branch, you will join the team as an Estimator, where your daily tasks will involve accurately and promptly preparing quotes for both private and insurance-related vehicles. You will communicate with customers, insurers, and assessors to ensure a seamless process. Drawing on your trade qualification and experience with heavy vehicles, you will track job progress and keep all parties informed.
Strong computer literacy is essential, as you will use our estimating software, iBodyshop. Your excellent communication skills, attention to detail, and ability to multitask under pressure will be crucial. Working collaboratively with a supportive team, you will help ensure a smooth workflow from start to finish.
Key Duties and Responsibilities
* Accurate, timely and efficient preparation of quotes
* Liaison with customers (owners, insurers and assessors) to ensure they are provided with relevant information
* Follow the job as it progresses, updating required parties and systems along the way
* Estimating both private and insurance related vehicles
* Providing timely and accurate estimates
* Ensuring a smooth process from start to finish
Skills & Experience
* Trade qualification as a diesel mechanic, panel beater, body maker or boiler maker. Previous experience in heavy vehicles is a must
* Previous estimating experience will be highly regarded
* Strong computer literacy, including the ability to learn our computer system (iBodyshop) to deliver an efficient and effective service to our business
* Excellent communication skills and a positive work ethic
* High attention to detail with excellent organisational skills
* Ability to build relationships with customers and assessors
* Can multitask and work well under pressure
* Able to work effectively within a team
What sets us apart
* Rock-solid stability: Join a company with over 80 years of success and many more exciting years ahead!
* Competitive pay: We offer a negotiable salary that rewards your experience and skills
* Be Recognised & Rewarded: Celebrate achievements with Employee of the Month, service milestones, and CEO Award — all with exciting rewards and prizes!
* Exclusive perks: Enjoy discounts at 500+ top retailers — saving money just got easier
* Support whenever you need it: Access 24/7 counselling and support for you and your family because your wellbeing matters
* Bring your friends: Our Employee Referral Program means you can help grow the team — and be rewarded for it!
* Celebrate together: We value your dedication and service, and love bringing everyone together for regular team events, celebrations, birthdays, milestones, Employee of the Month awards, and fun BBQs
* Grow your career: Ongoing training and development across 27 locations throughout Australia and New Zealand
* Look the part: Uniforms are provided
* Safe & welcoming: Experience a clean, safe, and family-friendly workplace where everyone belongs
Ready to join us?
If you're ready to take the next step in your career and thrive in a friendly, team-focused environment, we'd love to hear from you.
Apply online, visit us in person, or call 07 3879 3*** for additional information. We look forward to hearing from you!
Veterans are encouraged to apply
When back on the road means back to business. Choose Royans.
Please view our website for further information on Royans at www.royans.com.au