E-Bike Service Mechanic & Specialist - Teros Electric Bikes, Hobart
Join the Electric Revolution in the heart of Tasmania. At Teros, we aren't just fixing bikes; we’re helping our community live greener, healthier lives. We are looking for a skilled, efficient, and passionate e-Bike Mechanic to join our team and help lead the shift toward sustainable transport.
The Opportunity: Your Role, Your Way
We value work-life balance and offer flexibility in how this role is structured:
* The Core Role: 0.75 FTE (3+ days per week) focused on expert servicing and diagnostics.
* The Full-Time Option: Boost your role to 1.0 FTE (Full-Time) by integrating e-bike sales and consultation into your week.
Key Responsibilities
Mechanical & Technical Excellence
* Expert Servicing: Perform high-standard repairs on electric and acoustic bikes, including complex diagnostics and software updates.
* Build & Tune: Assemble and customize new e-bikes, ensuring every ride meets our rigorous safety and quality control standards.
* Workshop Management: Maintain a clean, organized, and HSE (Health, Safety & Environment)-compliant workspace.
Customer & Specialist Support
* Clear Communication: Provide quotes, explain technical issues simply, and keep customers updated on their bike’s progress.
* Smart Scheduling: Manage service bookings to ensure a smooth, efficient workflow.
* Sales Integration (Optional): If full-time, assist customers in finding the perfect e-bike, sharing your technical knowledge to guide their purchase.
Operations & Growth
* Sustainable Sourcing: Order parts and accessories with an eye on quality and a low environmental footprint.
* Inventory Control: Manage stock-takes and accurately process new inventory using our store software.
* Stay Sharp: Participate in test-ride events and technical training to stay at the forefront of e-bike tech.
What You Bring to the Team
* Experience: Proven 12-months or more experience in a professional bicycle workshop (e-bike diagnostic experience is a major plus).
* Efficiency: A \"flow state\" worker who can manage a busy diary without compromising on safety or detail.
* Problem-Solving: A knack for troubleshooting complex mechanical and electrical issues.
* Values: A genuine passion for cycling and sustainable living.
* Tech Savvy: Comfortable using point-of-sale and workshop management software.
Working Conditions
This is a physical role located in our Hobart service center. You should be comfortable standing for extended periods and capable of lifting/maneuvering e-bikes.
Why Teros?
You’ll be joining a supportive team that walks the talk when it comes to the environment. Whether you want a focused 3-day week to enjoy the Tasmanian environment or a full-time career as an e-bike specialist, we provide a meaningful place to work and generous staff discounts across our entire product range
Sound Like You?
We'd love to hear from you. Apply here with a brief cover letter telling us about your mechanical experience and what draws you to e-bikes and the environment.