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Branch Manager ABOUT US
Dahlsens Family Group of Companies is a proud, long-standing partner to Australia's builders, from local trades and serious renovators to large-scale residential and commercial projects. As an Australian family owned and run business, we are committed to supporting the industry and the communities we serve.
We offer a true whole-of-house solution, supporting the build from the ground up - from wall frames and trusses through to doors, hardware, windows, roofing, kitchens, bathrooms, and lifestyle cabinetry. We are here to make building simpler, smarter, and more reliable.
With a legacy dating back to 1877, we continue to evolve, helping builders get the job done right and this is just the beginning.
ABOUT THE ROLE
We are seeking a values-driven leader to join our Charters Towers team someone who believes in fostering a positive workplace culture and leading by example. In this role, you will champion our core values of responsibility, growth, and contribution, guiding your team to deliver outstanding customer service and build strong relationships with both trade and retail customers.
As a leader, you will play a pivotal role in advancing our company's strategy and vision, always putting our values at the forefront of every decision and interaction. You'll collaborate closely with colleagues, nurture talent, and create an environment where everyone feels empowered to succeed.
If you are passionate about making a difference through authentic leadership and a vibrant workplace culture, we encourage you to take the next step. Apply now and become part of a team where your values and leadership will be celebrated and your impact will help shape our future
RESPONSIBILITIES WILL INCLUDE
Leading by example, you will be an exceptional leader with prior operational experience across a diverse site.
* Working with our Company Values to achieve and inspire a positive and productive work culture utilising frontline leadership skills to always ensure high quality customer service
* Manage daily operations of a diverse branch
* Ensure processes and procedures are followed to minimise incorrect stocktake results
* Network to improve the presence and reputation of the branch and Company
* Ensure the branch is well maintained, clean and tidy
* Proactively assist to achieve budget, including sales, gross and net profit
* High awareness of site safety and duty of care for your team, staff and site visitors
QUALIFICATIONS & SKILLS
Critical to your success will be your ability to drive service and outcomes through your team, demonstrated sales experience, coupled with a solid business acumen, and building knowledge with a high level of communication, negotiation and problem-solving skills.
* Demonstrated leadership experience within a diverse team
* Well-developed communication and interpersonal skills including the ability to effectively consult, negotiate and influence across a range of stakeholder groups
* Sound knowledge of building industry, hardware or retail environment
* Results driven and customer focus with the ability to seek and drive sales and build market share
* Genuine commitment to empower, manage and maintain our Safety culture
* Committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement
* Hands on approach with the ability to work under pressure to achieve deadlines and most importantly deliver to our customers
* High level of computer literacy with the ability to learn new systems quickly
* Forklift licence (LF)- advantageous
PERKS
* Take a day off on your Birthday & still get paid for it (subject to eligibility).
* Free Employee Assistance Program (EAP) for you and your family members.
* Uniform provided so you can look the part when customer facing.
* Access to our awesome reward and benefits platform with cashback discounts at over 400 retailers such as Adidas, Woolworths, Coles, Ikea, Woolworths, Myer, Rebel Sports + more!
* Team member discounts may be available (T&C may apply).
* Be part of something strong, we really are growing together.
* Your contribution is valued and celebrated; the company culture lives this.
* Work with a great bunch of friendly people who want to see you succeed.
PLEASE NOTE
The successful applicant will be subject to a comprehensive reference and background checking prior to employment, this may include a Pre-employment Medical Assessment & National Police & Right to Work checks.
We are an equal opportunity employer with a zero tolerance to Drugs and Alcohol in the workplace and we do conduct regular random workplace testing.
Only applicants with the Right to Work in Australia will be considered for this position.
If this sounds like the right job for you, and your skills and enthusiasm, click the 'Apply for this job' now and include your Resume and Covering Letter.
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