Optical Assistant (Part Time or Casual)
Bill Evans Optometrists | Sunshine Coast, Coolum Beach, QLD
Looking for a role where people still come first?
Why this role is different
This isn't a "stand behind the desk and process transactions" kind of job.
You'll be part of a close-knit team that takes the time to get things right - for patients and for each other. The pace is steady, the environment is relaxed, and the expectation is simple: treat every patient like they matter (because they do).
What You'll Be Doing
* Creating a warm, professional front-of-house experience
* Managing appointments, reception, and day-to-day admin
* Supporting patients in selecting and ordering eyewear
* Assisting with basic spectacle adjustments and repairs
* Working alongside the team to deliver a seamless patient journey
About You
You don't need to come from optics - but you do need to care about people.
We're looking for someone who:
* Has strong customer service instincts (you just "get" people)
* Presents professionally and communicates with ease
* Is reliable, adaptable, and happy to pitch in where needed
* Learns quickly and takes initiative
* Enjoys being part of a team that supports each other
Optical experience or familiarity with Optomate Touch is a bonus, not a requirement — we'll train the right person.
The details
* Casual role
* Regular days: Wednesday & Thursday, 9:30am – 5:00pm
* Additional hours available to cover school holidays and team leave
* Some flexibility around days may be considered for the right person
* No weekend work
* May start
What You'll Love
* A genuinely supportive, down-to‐earth team
* Ongoing training, including pathways into optical dispensing
* A beautiful coastal location, surrounded by cafés, shops and everyday convenience
* A workplace where people stay
If you're someone who takes pride in doing things properly and enjoys making people feel comfortable and cared for, we'd love to hear from you.
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