About Us
Villa Mirasol Motor Inn is a welcoming and well‐maintained accommodation property in Bundaberg, known for providing a clean, comfortable, and relaxing stay for our guests. We pride ourselves on attention to detail and friendly service.
About the Role
We are seeking the services of a friendly, reliable, and an Experienced Hotel Receptionist to join the team on a casual basis.
Responsibilities
* Assist with guest enquiries, face to face, over the phone and via email.
* Complete a wide variety of front office tasks, from selling the hotel's facilities to taking reservations and maintaining guest accounts, assisting guests on arrival, during their stay and up until their departure.
* Be willing to go the extra mile to provide great guest service.
* Manage multiple tasks and work in a fast‐paced environment.
* Provide guests and visitors with local information from knowledge of the local area.
* Assist across the property in other departments as required by business needs.
Qualifications & Requirements
* Prior experience in hospitality & or customer service industry preferred.
* Experience using GuestPoint an advantage, onsite training will be provided.
* Reliable team member with passion for providing quality guest service.
* Good communication and time‐management skills with a friendly personality.
* Team players who are hands‐on to help the team succeed.
* Flexibility to work over a seven‐day roster at a variety of times as required by the business.
What We Offer
* Friendly and supportive team environment.
* Flexible casual hours.
* Opportunity for ongoing work for the right candidate.
#J-18808-Ljbffr