Introduction
At Supply Nation, our foundation is built upon unwavering values that guide every aspect of our work. We are committed to fostering economic independence and self-determination for Indigenous Australians. Through our dedication to integrity, respect, collaboration, and innovation, we strive to create meaningful and sustainable change in our communities. Our ethos is centred on empowerment, ensuring Indigenous businesses have the support and opportunities they need to thrive. At Supply Nation, we believe in the power of economic participation to drive social and cultural advancement, and we are proud to be at the forefront of this movement.
Description
Supply Nation has an exciting fixed‐term temporary contract opportunity for an Events Assistant to join our Sydney team on a full‐time basis. Reporting to the Events Manager and working within the Marketing, Communications and Media team, the Events Assistant supports a range of tasks, from the event planning stages through to event execution. This role is critical in supporting the events team in the delivery of Supply Nation's flagship event Connect 2026.
Key Responsibilities
* Monitor and action ticketing enquiries including bookings, exchanges, refunds, and cancellations through our online platform Events Air.
* Monitor the Connect inbox, providing a response within 48 hours to external enquiries via phone and email.
* Collaborate across teams including events, marketing, and sponsorships to improve responses for external enquiries.
* Proactively consider customer service requirements and develop solutions to meet their needs.
* Prepare/update communication materials for Exhibitors, Awards Finalists, Speakers and Talent.
* Coordinate merchandise delivery to venue and packing of Tradeshow bags.
* Attendance at after‐hours meetings and/or events may be required.
* Interstate travel may be required for events.
What we need from you
* Knowledge and understanding of Indigenous societies, cultures and issues affecting Indigenous Australians in business.
* Exceptional time management and prioritisation skills to deliver outcomes on time.
* Strong commitment to superior customer service.
* Excellent attention to detail.
* Strong interpersonal skills and the ability to communicate with a diverse range of stakeholders.
* Experience with ticketing systems (e.g. Eventbrite, Humanitix or similar).
* Intermediate to advanced knowledge of Microsoft Office – Outlook, Excel, Word, PowerPoint.
Suitably qualified Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply.
Benefits
The successful candidate will be rewarded with a base salary up to $65,000 (commensurate with skills and experience) PLUS super and additional benefits including:
* Salary packaging.
* Flexible working arrangements (work from home up to 2 days per week).
We are an organisation with purpose. Our team is inspired by our vision of creating a vibrant, prosperous and sustainable Indigenous business sector. Your next career step could be instrumental in creating an Australia where everyone has the same opportunities to achieve their goals through business ownership.
If you have any questions relating to the role, or you would like to view the position description, please email: recruitment@supplynation.org.au
Applications close at midnight on Friday 20 March 2026.
Don't wait - Apply Now!
Your application MUST include:
* Current resume.
* Cover letter addressing the key selection criteria and letting us know why you would like to work at Supply Nation in this role.
* Answers to the mandatory online questions.
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