Job Summary
The Credit Operations Team Manager is responsible for leading a team in ensuring that intermediary accounts are reconciled and debts collected at the desired service level. The ideal candidate will have significant experience in insurance and underwriting or credit operations, with demonstrated leadership skills and ability to analyze complex financial information.
Key Responsibilities:
* Lead the team in ensuring that intermediary accounts are reconciled and debts collected at the desired service level.
* Drive performance against service targets, reviewing and improving team output through coaching and training.
* Design and implement solutions to meet Policy Operations challenges, minimizing debt over 90-day credit terms and unreconciled cash.
* Ensure all Credit functions comply with the General Insurance Code of Practice and meet customer expectations.
This role requires excellent communication skills, the ability to work effectively in a cross-functional environment, and a passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.
Requirements:
* Significant experience in insurance and underwriting or credit operations.
* Demonstrated leadership skills and ability to analyze complex financial information.
* Excellent communication skills and ability to work effectively in a cross-functional environment.
* Possession of a strong background in finance, ideally with knowledge of general insurance products and practices.
Affirmative action employers, committed to equal employment opportunity principles, seek talented individuals who can drive results-oriented work environments and foster professional development opportunities for employees.