Sales and Logistics Coordinator
4 days ago Be among the first 25 applicants
Vetafarm is Australia's leading innovator and manufacturer of specialised animal health and welfare products. Established in Wagga Wagga in 1990, we proudly distribute our products domestically and in over 30 countries globally.
At Vetafarm we pride ourselves on our team culture and were announced as a 5-Star Employer of Choice by HRD Australia in 2024
The Role:
We are seeking a personable and detail-oriented Sales and Logistics Coordinator to join our team in Wagga. The Sales and Logistics Coordinator is responsible for the entry, organisation, monitoring and coordination of company outbound sales and logistics. The purpose of this role is to ensure customer transactions are processed in a friendly, timely, and efficient manner, with the relevant documentation, and delivered in good condition to clients inside and outside of Australia.
Key Responsibilities:
• Process and monitor all sales entries in conjunction with the international and domestic Sales teams. These may include manual entries, semi-automated processes, and the monitoring of automated systems such as EDI.
• Monitor order deadlines and act as the communication conduit between clients, Business Development, Dispatch and Production.
• Prepare and provide correct order documentation where appropriate for domestic and international orders accurately and on time.
• Develop a deep understanding of policy and documentation requirements for each service region.
• Populate and maintain internal databases regarding documentation requirements for service regions.
• Wherein automated document systems are utilised, monitor and maintain said systems, while providing feedback on improvements required to Sales Operations and Systems teams.
• Manage dispatch timeframes, delivery windows, and general order shipping and delivery to clients both inside and outside Australia.
• Report on service and logistics performance and provide reports to management on fill rates/DIFOT (delivered in full on time).
• Develop relationships with internal and external clients, from the receiving customers to freight carriers and Vetafarm personnel.
• Prepare and provide guidance to Sales Operations and Systems teams regarding processes or systems that could be improved or streamlined. Play an active role in implementing solutions and efficiencies.
• Proactive identification/solving of potential logistical and service issues before clients are impacted.
About You:
• Previous experience in a similar role managing shipment tracking, freight forwarding, and/or international trade documentation e.g. commercial invoices, packing lists, certificates of origin, health certificates, etc.
• A problem-solver who uses initiative to anticipate potential issues, propose solutions, and improve and automate processes.
• Outstanding written and verbal communication skills to effectively connect with all clients and stakeholders.
• Impeccable attention to detail and organisational skills.
• Proficient in MS Office (especially Excel) and adaptable to learning role-related software systems involving EDI-based processes.
• A current Australian driver's licence and the ability to travel nationally and internationally as required.
To apply, please submit a cover letter addressing the key criteria listed above, and a current resume.
Vetafarm will require the successful applicant to undertake a pre-employment medical, including drug and alcohol screening.
Vetafarm is an Equal Opportunity Employer.
www.vetafarm.com.au
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Pharmaceutical Manufacturing
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