About UsChallenge Community Services is a well-established, quality-assured organisation, committed to delivering person-centred services to children, youth, and carers across New South Wales. We specialise in foster care, residential support, and respite services, and are passionate about making a positive and lasting impact in our communities.About The RoleAs the Manager Case Work, you will provide leadership and operational oversight to a team of Case Workers, ensuring the delivery of high-quality, child-centred services in line with NSW legislation and care standards. You’ll play a key role in staff supervision, case planning, maintaining compliance, and driving positive outcomes for children and young people.Key ResponsibilitiesProvide leadership and supervision to Case WorkersEnsure case files meet Out-of-Home Care (OOHC) standardsOversee and lead case planning, reviews, and allocationMaintain relationships with internal and external stakeholdersEnsure services reflect Challenge’s values and legislative requirementsContribute to quality assurance, policy development, and trainingEssential About You:Tertiary qualifications in Human Services (e.g., Social Work, Psychology, Health, Disability)Minimum 3 years’ experience in child protection, OOHC, disability or health servicesAt least 2 years of management or leadership experienceAbility to manage competing priorities and meet deadlinesStrong interpersonal, negotiation, and mediation skillsHigh level of professionalism and understanding of confidentialityDemonstrated ability to create and oversee effective case plansKnowledge of relevant NSW child protection legislation and care standardsProficiency in Microsoft OfficeDesirableFamiliarity with the NSW Child Safe Standards and the Permanency Support ProgramExperience in developing local networks and community partnershipsWhy You’ll Love Working With UsCompetitive Pay Rates: Reflective of your qualifications and experience.Salary Packaging: Up to $15,900 tax-free per fringe benefit year, boosting your take-home pay.Entertainment/Meal Card: Use up to $2,650 of your pre-tax income annually, in addition to your tax-free limit for living expenses.Novated Lease: Save on taxes by packaging your car costs, reducing your taxable income.Extra Leave: Purchase additional annual leave, either to take or as a paid-out saving incentive.Fitness Passport: access for you and your family to multiple facilities through the Fitness Passport program.Training and Development: Access opportunities to grow and enhance your skills.Annual Flu Vaccination: Stay healthy with our annual flu vaccination program.Birthday Leave: Enjoy a day off on your birthday!Job Satisfaction: Make a meaningful difference in the lives of young children in care.How To ApplyWhen applying, please ensure you include a cover letter, resume and address the key selection criteria as part of your application.To apply and view the Position Description please click on the 'apply now' button below or visit our website: www.challengecommunity.org.auConfidential enquiries can be made by contacting Evan Cooper via email:evan.cooper@challengecommunity.org.auApplications Close: 30th April 2025We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.Challenge Community Services is an Equal Employment Opportunity employer and welcomes applications from people from Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse backgrounds.
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