A leading state education department in Queensland seeks a Telecoms Consultant to manage service requests and provide expert advice on telecommunications products and services.
Key Responsibilities:
* Monitor service desk functions to ensure seamless support delivery
* Promote effective client relationships through excellent customer service skills
* Liaise with external vendors to optimize telecommunications solutions
The ideal candidate will possess strong telecommunications knowledge and have a proven track record of resolving inquiries efficiently. A focus on providing high-quality services across the state is essential for success in this role.