Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure,energyand natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world's largest commercial real estateservicesand investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Job Description
The role is data & digital focused and involves the delivery of client projects within a consulting environment. The roleis responsible foranaging project data, preparingaccurateandtimelyreports, supporting Agile project management processes, and providing administrative support for contracts and internal business development activities. The position requires strong client relationship management skills and the ability to contribute to business growth through proposal and capability support.
Key Duties and Responsibilities
Project Data Management & Reporting
* Collect andconsolidateproject data from various sources, including client project managers, business leads, and technical teams.
* Enter,validate, andmaintaindata in established templates and reporting tools.
* Prepare, analyse, and distribute regular and ad hoc project reports (e.g., status updates, dashboards, portfolio summaries) for internal and client stakeholders.
* Ensure accuracy, consistency, and completeness of all reporting outputs.
* Adjust reports in response to feedback or changing client requirements.
Agile Project Management Support
* Assist with Agile project management activities, including supporting ceremonies (e.g., sprint planning, stand-ups, reviews, retrospectives).
* Maintain and update Agile tools (e.g., digital boards, backlogs, task tracking systems).
* Track and report on Agile delivery metrics (e.g., burndown, velocity, work in progress).
* Coordinate and update risk, issue, and dependency registers.
Client Relationship Management
* Serve as a day-to-day contact for client stakeholdersregardingreporting, data, and project administration.
* Build andmaintainprofessional relationships with client project sponsors, managers, and business leads.
* Clarify and document client expectations for reporting and ensure these are consistently met.
* Respond promptly to client queries and requests for information.
* Escalate risks or issues to the PMO Lead asrequired.
Business Development Support
* Assistin the preparation of client proposals, bids, and capability statements by providingaccurateproject data and supporting documentation.
* Help draft and format proposal content and presentations.
* Maintain internal libraries of templates and credentials for use in business development.
Contract Administration
* Receive and process contract-related information from internal legal or commercial teams.
* Enter contract details into predefined templates and internal systems.
* Prepare draft documentation and route contracts for review and approval.
* Identifyopportunities to improve reporting templates, tools, and processes.
* Support the adoption of best practices in project management, data management, and client service.
Qualifications
* Strong organisational skills and attention to detail.
* Demonstrated ability to manage multiple tasks and deadlines in a fast-paced, client-facing environment.
* Excellent written and verbal communication skills.
* Experience building andmaintainingprofessional relationships with clients.
* Intermediateproficiencywith office productivity tools (e.g., Microsoft Office or Google Workspace).
* Strong analytical skills, including the ability to work with quantitative data and project metrics.
* Ability to work effectively under pressure andmaintainhigh standardsof accuracy.
* Proactive approach to problem-solving and process improvement.
* Experience working as part of a high-performance team.
Additional Information
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
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