Job Title: Customer Service Representative
Description:
This role involves delivering exceptional customer service within a retail environment, creating a welcoming atmosphere for clients and medical professionals.
Main Responsibilities:
* Provide top-notch customer service and promote sales of products and services.
* Offer specialist product knowledge advice to assist customers.
* Answer telephone queries and provide assistance to customers.
* Operate Point of Sale systems effectively.
* Liaise with Occupational Therapists, medical professionals, clients, and family members to provide tailored solutions.
* Generate invoices and maintain accurate records.
* Coordinate delivery schedules and follow-ups.
* Process orders and correspondence through the online portal.
Requirements:
* Previous experience in a customer service role, preferably in a retail environment.
* Excellent communication and interpersonal skills.
* Strong organizational and time management abilities.
* Demonstrated ability to work effectively in a team.
* Basic computer literacy, including proficiency in Microsoft Office.
* Knowledge of healthcare products or experience in the medical industry is desirable.
Benefits:
This is an excellent opportunity to develop your skills and be part of a growing business venture.
Discounted Health Insurance is offered.
We welcome applicants from all backgrounds and encourage you to bring your unique perspectives to our team.