BE THE DIFFERENCE
At AIA we don't simply believe in being 'the best'. We believe in better - because there's no limit to how far 'better' can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important part role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.
The Opportunity
Due to growth, we have opportunities to work in our Long Term Income Protection team. We offer comprehensive training and a genuine opportunity to build a long-term career in Insurance Claims.
To do this successfully you will:
Proactively manage a portfolio of income protection claims
- Provide support to the team through the management of a high volume of income protection claims (reviewed and assigned by the Team Leader prior to allocation), processing payments and providing regular status updates to members
- Ensure that members are paid the appropriate rate and within set timeframes
- Ensure all claims are reviewed and strategy signed off by a Senior Assessor
- Engage with appropriate parties such as Senior Assessors or rehabilitation to ensure sustainable return to work outcomes are facilitated and expected recovery times are understood
- Previous claims assessing ideal
- Insurance experience
- Maintaining quality stakeholder management/relationships
- Customer First Approach
Why choose AIA:
At AIA, we've made a promise to help people live healthier, longer, better lives. And it starts with our own people.
- Access our training and development to build on your current skills
- Career development through internal mobility opportunities
- Work for a business helping millions of Australians and make a difference to someone's life everyday
- Access additional leave days a year to recharge and refresh yourself
- Enjoy wonderful Health and Wellbeing initiatives that support you
- Work with supportive and inclusive managers
- Flexible working arrangement
At AIA Australia, we're proud to help guide, support and protect the wellbeing of over 3.5 million Australians. Through life and health insurance, financial wellbeing and our total wellbeing ecosystem that includes AIA Vitality - the world's leading science-backed wellbeing programme - we've started a movement to make Australia the healthiest, best protected nation in the world.
As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group with a presence in 18 markets in Asia-Pacific - it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they're different. What makes us truly different at AIA, is the difference we make in people's lives.
AIA is different. Are you?
If you want to be part of an organisation that helps people live better every