Company DescriptionDiscover the Sofitel Sydney Darling HarbourSofitel Sydney Darling Harbour welcomes guests into a world of luxury blending French Art de Vivre and local culture. The flagship hotel boasts 590 rooms and suites, four vibrant bars and restaurants, a stunning, award-winning outdoor infinity pool, a state-of-the-art gym overlooking the city skyline, an exclusive top-floor Executive Lounge, and our renowned luxurious spa.Outstanding people make it all happen, and we are committed to creating an energizing, rewarding, and exciting work environment. Become part of a culture dedicated to executing exceptional luxury experiences for our guests.Inspiration, Recognition & RewardAs a valued team member, you will enjoy exceptional privileges and bespoke rewards, including access to exclusive industry benefits across a global portfolio of luxury accommodations, fine dining, and curated lifestyle experiences. Enjoy daily privileges such as artisan coffee at a preferred rate and a specially crafted Ambassador dining menu to elevate your everyday. We also offer a distinguished learning platform—an elegant fusion of expert knowledge and tailored development—to support your growth in a culture that celebrates excellence, sophistication, and personal ambition.Job DescriptionAssist guests personally and respond promptly to their requirements, maintaining Sofitel luxury service standards.Provide personalized, efficient, luxury service to all guests.Embrace the service culture of Butler service.Offer warm, welcoming service without compromise to all guests.Work cohesively as part of a team.Report to the supervisor during your shift and complete all duties assigned by supervisors and team leaders.Initiate contact with hotel guests to offer services and ensure guest satisfaction.Provide concierge services within Club Millesime.Liaise with the kitchen team to ensure timely service.Check and deliver meals promptly, maintaining temperature and presentation, and announce items as needed.Serve Food & Beverage according to Club Millesime standards, exceeding guest expectations.Maintain high presentation standards for Food & Beverage service.Keep updated on all menus and wine lists to advise and recommend to guests.Understand allergens and dietary requirements.Keep tables and service areas clean and tidy.Complete all mis-en-place before guests arrive.Perform additional duties as requested by management.QualificationsCurrent Responsible Service of Alcohol Certificate.Ability to work rotating shifts, including weekends and public holidays.Motivated with excellent attention to detail.Experience in a similar role preferred.Strong communication skills.Professional appearance, representing the Sofitel brand.If you share our passion for hospitality, service excellence, innovation, and drive, we would love to hear from you!Our commitment to Diversity & Inclusion:We are an inclusive company, committed to attracting, recruiting, and promoting diverse talent. Reasonable adjustments are available during the recruitment process; please let us know if needed.Note: Full Australian Working Rights are required for this role.
#J-18808-Ljbffr