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Support services officer

Adelaide
beBeePatientCare
Posted: 14 September
Offer description

Job Opportunity

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We are seeking a compassionate and skilled individual to join our team as a Support Services Officer. As a key member of our healthcare team, you will play a vital role in supporting patients who experience confusion or disorientation, ensuring their safety and well-being throughout their stay.

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Your responsibilities will include providing short-term assistance to patients at risk of falls, disruptions to treatment, or becoming lost, all while working closely with nursing teams to follow care plans and protocols.

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You will collaborate with the BART nurses or AHC to implement tailored care plans and will escalate any clinical concerns to the appropriate nursing team when necessary.

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The ideal candidate will have high-level interpersonal and communication skills, with the ability to document patient care effectively.

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In this dynamic and rewarding position, you will have the opportunity to work with different patients and contribute to their care on a daily basis.

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This is a part-time role, working over 7 day rotating roster including Early, Late & Night shifts.

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About This Role

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* You will be responsible for providing support to patients who require assistance with mobility, transfers, and other activities of daily living.

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You will work collaboratively with nursing staff to develop and implement personalized care plans that meet the unique needs of each patient.

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You will be required to maintain accurate records of patient interactions and provide regular handovers to ensure seamless continuity of care.

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You will be expected to participate in ongoing training and professional development to enhance your skills and knowledge in patient care.

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You will be required to work in a variety of business areas based on need, offering you the opportunity to work with different patients and contribute to their care on a daily basis.

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You will be required to work a rotating roster, which may include early, late and night shifts.

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You will be required to participate in an Employee Assistance Program.

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About You

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To succeed in this role, you will have:

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Vocational qualifications in Individual Support or Disability Care (Cert III or IV) or relevant education in aged care.

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High-level interpersonal and communication skills, with the ability to document patient care effectively.

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Proven experience providing care in a healthcare setting, with a focus on person-centred care.

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Knowledge of safety standards, patient dignity, and relevant healthcare legislation and ethics.

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A willingness to work in a fast-paced environment and adapt to changing situations.

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A commitment to delivering high-quality patient care and contributing to a positive team culture.

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Able to work in a variety of settings and locations.

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Able to work flexible hours including nights, weekends and public holidays.

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About Our Organisation

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We are a leading provider of healthcare services in South Australia, committed to delivering world-class care and research.

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We offer a supportive and inclusive work environment, with opportunities for professional growth and development.

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We are passionate about making a positive impact on the lives of our patients, families and communities.

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What We Offer

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A competitive salary package, including opportunities for salary packaging and superannuation.

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A comprehensive benefits program, including access to fitness and wellness programs.

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Ongoing training and professional development opportunities.

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A supportive and inclusive work environment.

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Opportunities for career growth and advancement.

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A chance to make a positive impact on the lives of our patients, families and communities.

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A diverse and inclusive workplace.

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A range of leave options, including annual leave, sick leave and carers leave.

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An Employee Assistance Program.

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A range of health and wellbeing initiatives.

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How To Apply

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If you are a motivated and caring individual who is passionate about delivering high-quality patient care, please apply now.

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We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, and lesbian, gay, bisexual, transgender and intersex (LGBTI) individuals.

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At [Our Organisation], we value diversity and inclusion and are committed to creating a workplace culture that reflects the diversity of the community we serve.

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Applicants must be eligible to work in Australia and have the right to live and work in this country.

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Please refer to our website for further information on how to apply.

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Contact Information

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Please do not contact us directly to ask about this role. Applications will only be accepted through our online application system.

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We reserve the right to close this advertisement early if a suitable candidate is found.

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[Our Organisation] is an equal opportunity employer committed to attracting, retaining and promoting diverse talent.

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