Cafe Team Lead Job Description
Key Responsibilities
* The Cafe Team Lead supports the cafe manager in the daily operation, ensuring high standards of service and product quality.
* They lead team members during shifts, handle customer enquiries and service issues professionally, and provide ongoing coaching and feedback to improve performance.
Job Requirements
* Prior experience as a team lead or supervisor in a fast-paced environment, preferably within the food and beverage industry.
* Strong leadership skills and ability to motivate and coach staff.
* Excellent communication skills and ability to handle customer complaints and concerns.
Working Benefits
* A dynamic work environment with opportunities for professional growth and development.
* A competitive salary package with room for advancement.
Additional Information
Please note that this role requires working a varied schedule including mornings, afternoons, evenings, weekends, and public holidays. A reliable transportation method is also required.