Centacare North Queensland is seeking a confident and capable Administration Officer to join our Mount Isa team. This role is the welcoming face and organisational backbone of our services — providing high-quality administrative support and exceptional customer service to our teams and community. Why Join Centacare NQ? At Centacare NQ, we promote Wellbeing for All. As a social services ministry of the Catholic Diocese of Townsville, we deliver responsive and inclusive services across disability, family support, counselling, youth services and homelessness programs. You’ll be joining a values-driven organisation guided by Integrity, Respect, Equality, Compassion, Dignity and Stewardship. And yes — you’ll be part of a team that genuinely supports each other. Benefits you will enjoy SCHADS Level 3- Starting Salary $76,376 Location Allowance $5,000 pa $2,500 additional salary! Sign on bonus- $200 Great NFP Salary Sacrifice options available to reduce your taxable salary by $15,900 p.a. with Eziway Salary Packaging 5 Weeks Annual Leave 17.5% leave loading Birthday Leave Private Health discount Extensive support and investment in your Professional Development Job Description The Opportunity As Administration Officer, you will: Be the first point of contact for clients and stakeholders manage bookings for rooms, vehicles and equipment Maintain accurate data Provide high-quality administrative and customer service support Work closely with service teams to ensure smooth daily operations Interpret and implement policies and procedures with confidence This is a varied role requiring initiative, discretion and the ability to juggle competing priorities while maintaining professionalism and warmth Download the Position Description below for more important details about the position. Desired Skills and Experience To be successful in this role you will have: Proven administration and customer service experience Strong MS Office skills and confidence learning new systems Excellent communication skills (written and verbal) Attention to detail and ability to manage multiple deadlines A positive, team-oriented mindset Blue Card and Yellow Card (or willingness to obtain) Experience within community services or a not-for-profit environment will be highly regarded. Why Mount Isa? If you’re already local — you know the strength of community here. If you’re considering a move — Mount Isa offers lifestyle, connection and the chance to make a genuine impact where it matters most. Ready to Apply? If you’re looking for meaningful work in a supportive, community-focused organisation — we’d love to hear from you. Apply now and be part of an organisation committed to enhancing wellbeing and resilience across North Queensland. And if you're not sure if you should apply, please reach out! Centacare North Queensland is a Child Safe and Equal Opportunities Employer. People from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply. Applicants must have appropriate work rights in Australia.