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Retail leader (central coast council)

TerryWhite Chemmart
Posted: 26 November
Offer description

About the Role

Are you an experienced Pharmacy Assistant/Retail Manager ready to advance your career? A fantastic opportunity is available for an energetic, highly organised leader to join our team as our newest Retail Manager.

We’re on the lookout for a high-energy, people-focused individual ready to take the next step in their career and make a meaningful impact in our Toowoon Bay pharmacy. This is a key leadership role in a vibrant, community-focused environment—perfect for someone with a strong retail background and a genuine passion for customer service. Pharmacy experience isn’t required; what matters most is your drive, your people skills, and your readiness to grow.

Leadership Philosophy

Retail Managers set the bar when it comes to our customer’s experience in store, and you will demonstrate a lead by an example philosophy.

What’s on offer

- A full-time leadership opportunity in a well-respected, locally loved pharmacy
- Leadership training and ongoing support to help you thrive
- A passionate team that consistently goes above and beyond for their community
- A growing business with a strong focus on health, wellbeing, and retail excellence

Key responsibilities

- Co‑ordinate and oversee day to day store operations. Delegate tasks and expectations to ensure the team has direction, are motivated and excelling in day-to-day activities and service.
- Train and develop staff in all areas of Pharmacy Operations to ensure excellence in customer service and maximise productivity.
- Provide support and assistance to team members within the pharmacy.
- Implement and develop Pharmacy Policies and Procedures to ensure high levels of service and performance by the team.
- Monitor compliance of Pharmacy Policies and Procedures, QCPP and where necessary provide feedback on staff performance and development.
- Support catalogue and supplier promotions by planning, organising and implementing promotional activities with staff to maximise sales.
- Monitor the performance of sales, GP% and stock and hand. Develop and implement strategies to drive sales.
- Ensure store is well presented, all stock merchandised, clean and tidy as well as customer friendly according to the Pharmacy's merchandising standards.

Additional benefits

- Full‑time position
- Community Pharmacy/Retail Management experience preferred
- Competitive hourly rate
- Continuous development and opportunity for career advancement
- Agile team culture
- Stable employer, who truly values their staff

Requirements

- Right to live and work in Australia

Company overview

TerryWhite Chemmart is one of Australia’s leading retail pharmacy networks delivering frontline healthcare. With 600 community pharmacies across Australia, we are committed to ensuring every Australian has easier access to pharmacists and expert health advice every day.

How to apply

Apply today!

At TerryWhite Chemmart we proudly commit to providing a safe and supportive environment for our community of customers and team members. We encourage applications from all candidates, including Aboriginal and Torres Strait Island peoples, the LGBTQI+ community and those with disabilities.

If you would like to work within our close knit TerryWhite Chemmart community, submit your application to us today.

Should your application be successful you will be contacted via phone or email.

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