Job Summary: Iron Mountain is seeking a motivated IT Technician to join our Information Technology team. In this role, you will be responsible for the end-to-end maintenance, repair, and security of our hardware systems and computer networks to ensure peak operational performance.
Responsibilities
* Maintain System Integrity: Troubleshoot, diagnose, and repair desktops, laptops, and servers to provide fully operational hardware and software environments.
* Collaborate on Asset Lifecycle: Partner with internal stakeholders to manage inventory levels and execute secure data sanitization in compliance with regulatory standards.
* Ensure Operational Excellence: Implement routine system updates, patch management, and preventative health checks to minimize downtime and adhere to security policies.
Qualifications
* 2+ years of experience in an IT helpdesk or technician role.
* Strong knowledge of hardware technology, including servers, PC desktops, printers, and data sanitization concepts.
* Proven ability in analytical problem‐solving and providing user‐friendly technical support.
* University degree or diploma, a valid Heavy Rigid (HR) driving license, and Australian Citizenship.
Benefits
* Location: Canberra
* Competitive compensation and benefits aligned with the experience.
* Generous paid time off and holidays.
* MUST have Forklift Licence.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
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