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Job Category
Customer Success
Job Details
About Digital Health Transformation
We're leading the way in digital health transformation, inspiring the future of business with AI and data analytics. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.
Department Overview: Professional Services - Industries | ANZ
Salesforce Professional Services delivers transformational engagements by combining deep industry knowledge with technical expertise. Our Health & Life Sciences (HLS) team in ANZ focuses on driving value for providers across public health, aged care, mental health, and community services. Our work transforms care experiences, strengthens clinical safety, and enables better access and equity.
Salesforce Industries (SFI) equips our teams with industry-specific data models, prebuilt processes, and digital experiences tailored to sectors like Public Sector, Health Cloud, Aged Care, Education, and Human Services.
Role Description
This is a strategic role delivering high-impact digital transformation initiatives for our largest customers. As a Program Architect with deep healthcare domain expertise, you will serve as a technical and strategic advisor, helping healthcare providers translate business and clinical requirements into robust architecture and delivery roadmaps.
You will lead the design, integration, security, and delivery governance of complex healthcare transformation initiatives, overseeing the technical strategy, solution validation, and program execution. Engage directly with executive stakeholders, including CIOs, CMOs, and digital health leads to define digital health roadmaps.
Your Impact
* Serve as the lead architect for complex healthcare transformation initiatives.
* Translate clinical workflows and regulatory requirements into scalable solution architectures across cloud platforms.
* Guide delivery teams through technical strategy, solution validation, and program execution.
* Ensure alignment to compliance, privacy, and interoperability standards.
* Actively contribute to the internal growth of the Health Practice through knowledge sharing, mentoring, and asset development.
* Support pre-sales efforts and solutioning for healthcare bids and proposals when needed.
Key Requirements
* Proven experience delivering enterprise or cloud-based solutions in healthcare environments.
* Experience leading multi-stakeholder, multi-system transformation projects.
* Strong understanding of clinical and care delivery workflows.
* Solid grasp of enterprise architecture principles: integrations, security, interoperability, data models, and change management.
* Ability and willingness to travel across ANZ based on customer needs.
Preferred Requirements
* Familiarity with the Salesforce platform.
* Salesforce certifications are a plus.
* Experience in delivering industry-specific cloud platforms.
* Knowledge of data standards and regulatory compliance in ANZ healthcare.
Affirmation Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.
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