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Key account manager - hardware channel

Melbourne
Connect APAC
Key Account Manager
Posted: 12 March
Offer description

Work with a world leader in premium products, where heritage meets innovation.

Connect APAC is proud to be partnering with a globally respected and market leading organisation, renowned for delivering premium products that set the standard for quality and innovation in over 80 countries. With a heritage spanning over 135 years, this company combines tradition with cutting edge technology to create products valued by both skilled tradespeople and everyday users, all backed by exceptional customer service.

The VIC State Account Manager is responsible for developing and executing sales plans and activities to grow sales within a defined Victorian Territory and owning the Account Strategy for the Buying Groups at Head office level.

Reporting into the Head of Sales & Marketing this role is responsible for communicating and representing the brand to retail partners to drive growth.

Responsibilities
* Partnering with our retailers in developing a year on year growth strategy and proactively owning and growing your region by identifying and delivering sales-out activities.
* Holding comprehensive business discussions with store franchisees and managers, incorporating market intelligence, category information, sales data, marketing and promotional plans.
* The State AM will work closely with the state-based account managers/territory managers to deliver on the strategy.
* Develop strong customer relationships with key decision-makers of the defined Buying Groups.
* Conduct comprehensive account reviews with each buying group, including pricing, rebates, category range reviews, product launches and promotions.
* Communicate Buying Group updates and support state account managers in the execution of customer strategies.
* Solve problems for customers by acting as the interface between the customer and internal stakeholders, providing excellent customer service and developing innovative and tailored solutions.
* Develop strong cross-functional working relationships across the business to execute strategy and ensure customer needs are met.
* Planning and delivering all territory training activities including in-store retail staff product training, customer events.
* Actively participating with the team, providing regular reports, sharing feedback and best practices.
Experience Required / About You
* Experience in the Retail/Hardware industry a plus but not essential
* Experience as a Business Development Manager/Territory Manager/Account Manager and ready to step up
* Valid driving license
* Previous sales experience with retail channels
* Ideally you possess an interest in the trade industry / construction
* An opportunity to work in a flexible environment
* Be a part of a growing business with strong leadership
* Work with a brand driven by innovation, reliability and heritage
* There is a clear progression from this role into a more senior position
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