We are seeking friendly, reliable, and customer-focused individuals to join our Front of House team at Mandarin Palace Chinese Restaurant in Lismore. As a member of our waiting staff, you will be the face of our restaurant, providing excellent service to ensure every guest has a welcoming and enjoyable dining experience.
Key Responsibilities:
- Greet and seat customers in a warm and professional manner
- Take orders accurately and efficiently
- Serve food and beverages with attention to detail and presentation
- Provide menu recommendations and answer customer queries
- Handle customer payments and operate the point-of-sale system
- Maintain cleanliness and organisation of the dining area
- Work collaboratively with kitchen and other team members
- Manage takeaway orders and phone inquiries as required
Skills and Requirements:
- Strong communication and interpersonal skills
- A positive, can-do attitude and team spirit
- Ability to work under pressure in a fast-paced environment
- Previous hospitality or customer service experience is preferred but not essential
- Availability to work evenings, weekends, and public holidays
We offer a supportive team setting, on-the-job training, and the opportunity to grow your skills in the hospitality industry.
Job Types: Full-time, Part-time, Casual
Pay: $23.26 – $40.06 per hour
Expected hours: 42 per week
Benefits:
- Employee discount
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Every weekend
- Fixed shift
- Monday to Friday
- Weekend availability
Supplementary Pay:
- Penalty rates
Work Location: In person