Compnow is a national privately owned technology company.
Perks and benefits:
* A free day of leave on your birthday
* Five weeks annual leave incentive
* Employee discounts on IT Equipment
* Employee discounts on accommodation in Bali, Indonesia
* Training programs designed for you
* Long term career pathways and flexible working arrangements
What you'll do?
Your role as a Customer Service Representative will primarily involve providing sales support to our clients. The Inside Sales department is responsible for providing administrative and operational support to the Sales team, enabling them to focus on selling IT products and services to clients. You will provide high level internal sales support to a portfolio of diverse accounts at Compnow.
* Creating and issuing quotes for our customers in a timely manner.
* Converting approved quotes into orders and keeping the process running smoothly.
* Sourcing IT products, mostly from existing/approved distributors.
* Collaborating with internal teams, suppliers, and stakeholders to ensure a smooth and seamless end-to-end process.
* Providing clear ETA updates and keeping our end users informed along the way.
What you'll bring?
* Previous experience working in the IT industry will be highly regarded.
* Excellent customer service skills with a problem solving mindset.
* Love working in a timely manner and your keen eye for detail is first class.
* Experience working with Pronto ERP, ServiceNow and Microsoft O365 is desirable.
* Passionate to learn new technology and develop your skills.
What else do you need to apply?
* Start within a 4-week time frame, ideally.
* Travel on-site to our office in Notting Hill.
* Must be an Australian resident available to work full time without restrictions.
Compnow will provide and require all successful applicants to complete a current National Police Check as well as a new or updated state-based Working With Children Check.
We are dedicated to a welcoming, inclusive and diverse workplace for everyone – built on merit, great work, ethics and character. And finally – have you made it this far and don't meet every single requirement? Don't count yourself out just yet – you may be exactly the person we are looking for and encourage your application.
All submissions will be treated with the strictest confidence. No phone, email, or agency requests. We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.
#J-18808-Ljbffr