At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. We partner with clients and communities to shape tomorrow together.
Job Description
We are seeking a Technical Business Analyst to support major digital platform and integration initiatives within a large enterprise environment. This role works across cloud‐based systems and customer‐facing applications, helping teams understand requirements, technical impacts, and cross‐platform dependencies. You will work with architecture, engineering, and delivery teams to interpret how systems connect, how data moves through integrations, and what is required to enable successful feature delivery.
The role requires a strong technical mindset with the ability to think at an architectural level – understanding integration patterns, system interactions, and solution dependencies. You will contribute to the definition of technical and functional requirements, support iterative delivery in an Agile environment, and help ensure the team has clarity on what needs to be built and how it fits within the broader digital ecosystem. The position suits someone who enjoys operating in complex environments and excels at communicating technical concepts clearly to diverse stakeholders.
Qualifications
* Strong technical BA experience with the ability to understand system interactions, integration patterns, and architectural concepts.
* Experience working across multi‐system or cloud‐based environments (AWS, Azure, GCP, or similar).
* Ability to support feature definition, backlog refinement, and iterative delivery within Agile/Scrum teams.
* Experience working across digital platforms or customer‐facing applications.
* Ability to contribute to technical and functional documentation that supports architecture and engineering teams.
* Strong communication and stakeholder engagement skills, especially when discussing technical concepts.
* Experience using Agile tooling (e.g., JIRA, Confluence) to support delivery.
* Nice to have: exposure to digital identity, authentication, or similar domains; broader end‐to‐end BA lifecycle experience.
Benefits
NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on well‐being, discounted health insurance, and regular recognition for high performance. You will also enjoy discounts on various products and services, and have access to career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI‐driven learning platform. We are committed to your career development and offer meaningful work and growth opportunities.
Equal‐Opportunity Employer
NCS Australia is an equal‐opportunity employer and is committed to valuing and supporting our people and the communities we serve. We attract, retain, and develop people regardless of gender identity, ethnicity, sexual orientation, disability, and age. Applications are encouraged from all sectors of the community, with a strong encouragement for Veterans, Aboriginal and/or Torres Strait Islander community members. We support adjustments throughout the recruitment and selection process, as well as during employment, and encourage people with disability to apply.
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