Job Title: Senior Operations Manager
This is a leadership role for someone who wants to manage service operations and maintenance of a shopping mall.
Key Responsibilities:
* Lead the operations team in managing day-to-day activities, ensuring that services are delivered efficiently and effectively.
* Plan, formulate, manage and oversee the operations, maintenance, upkeep, and improvement of the shopping mall facilities.
* Review and develop facilities management programs to ensure the mall performs at an optimal level.
* Coordinate the annual operation budget and administration of service contracts.
* Prepare and collate relevant management reports to inform business decisions.
* Ensure the reliability and efficiency of plant and equipment.
* Implement energy conservation and environmental programs to reduce operating costs.
* Manage BAS systems, analyzing data to conduct proactive maintenance and minimize equipment downtime.
* Maintain good relations with tenants and manage tenant fit-out works and asset enhancement projects.
Requirements:
* At least a Diploma in Estate Management, Building, Mechanical & Electrical Engineering or equivalent.
* Minimum of 7 years of relevant working experience with 3 years at a managerial position in a similar capacity.
* Experience in property management, shopping complex, or retail environment with involvement in asset enhancement projects will be an added advantage.
* Familiarity with Electricity Supply Act, IEE Wiring Regulations, etc.
* Familiarity with building/retail mail maintenance work and regulations.
* Knowledge of car parking equipment, security, and housekeeping is an added advantage.
* Self-driven and able to work within tight deadlines.
* Possess strong leadership, people management, and interpersonal skills.
* Flexible and result-oriented in approach.
* Proven ability to be flexible, prioritize and manage multiple projects, as well as solve problems in a timely manner.
* Candidate who possesses A4 or BO Chargeman Certification from Suruhanjaya Tenaga Malaysia will be an added advantage.
* Possess good command of both written and spoken English and Bahasa Malaysia.
* Computer literate with good report writing skills.
Benefits:
* Flexible benefits with comprehensive medical coverage for self and family.
* Training and development opportunities.
* Subsidised rates at Ascott serviced residences.
* Strong advocate of staff volunteerism.
* Wellness programmes.
At our company, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
Only shortlisted candidates will be notified.