Join to apply for the Senior Loyalty Marketing Analyst role at Traveloka6 days ago Be among the first 25 applicantsJoin to apply for the Senior Loyalty Marketing Analyst role at TravelokaGet AI-powered advice on this job and more exclusive features.It's fun to work in a company where people truly BELIEVE in what they're doing!Job DescriptionDesign, implement and optimize customer loyalty program to enhance customer retention, drive repeat business, and increase customer lifetime valueMonitor and optimize loyalty programs to meet customer needs and maximize customer engagementDevelop strategies to retain customers and reduce churn through personalized offers and communicationsOptimize program performance by analyzing participation, redemption rate, customer lifetime value, and engagement dataDevelop lifecycle marketing strategies to nurture customers at every stage of their journeyCollaborate with CRM and Performance Marketing team to plan loyalty-focused marketing campaigns across multiple channels (Push notifications, email, in-app, etc.)Drive platform retention, loyalty, engagement, and usage metrics (e.g. DAU/MAU, purchases)RequirementsMinimum 3 years of experience in CRM, growth marketing, or customer analytics rolesStrong understanding of loyalty program design and customer lifecycle marketingStrong analytical skills, with expertise in data-driven decision-making, customer segmentation, and predictive modelingExcellent communication and presentation skills, with the ability to influence stakeholders at all levels of the organization.Excellent project management and communication skillsDemonstrates a strong sense of ownership, responsibility, and commitmentPassionate about delivering exceptional customer experiences and fostering long-term loyaltyIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionMarketing and SalesIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at Traveloka by 2xSign in to set job alerts for “Senior Marketing Analyst” roles.Country Heights Damansara, Federal Territory of Kuala Lumpur, Malaysia 1 week agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoPetaling Jaya, Selangor, Malaysia 1 hour agoPetaling Jaya, Selangor, Malaysia 1 month agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoAssistant Marketing Manager - Performance Marketing & MediaKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoThird-Party Brand Marketing Assistant Manager - SEAKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month agoWP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months agoWP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day agoWP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks agoWP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoWP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks agoWP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoWilayah Persekutuan Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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