The Lane Group is a long-standing, multi-franchise dealership proudly serving Mandurah and its surroundings. We are now seeking an experienced and enthusiastic Parts Interpreter to join our high-performing team.
Your role is to run our Ford & Mitsubishi Parts Department and support our Service Department and Sales Department, ensuring the smooth and timely delivery of parts to our technicians and valued customers.
Key Responsibilities:
* Deliver high-quality customer service via phone, email, and over-the-counter enquiries
* Accurately identify and supply automotive parts using electronic catalogues and DMS
* Prepare and processing quotes, orders, invoices and warranty claims
* Source, order, and receive parts, ensuring timely delivery to the workshop and retail clients
* Maintain correct stock levels through effective stock control and inventory management
* Liaise with the Service Department to ensure technicians have the correct parts on time
* Support showroom merchandising and promotional displays
* Assist with stocktakes and compliance with manufacturer requirements
* Provide technical advice on parts and accessories to customers when required
What We're Looking For:
* Previous experience in a Parts Interpreter role (preferably within a dealership or trade environment)
* Knowledge of automotive systems and genuine vs aftermarket parts
* Strong customer service focus and ability to build rapport with technicians and trade clients
* A valid WA driver's licence (manual licence preferred)
* Excellent communication and interpersonal skills
* Ability to work efficiently in a fast-paced environment with strong attention to detail
* Experience with Titan DMS or similar systems highly regarded
What We Offer:
* Competitive salary package + performance-based incentives
* Supportive team culture with ongoing training and development
* Stable, long-term employment in a respected dealership group
* No late-night trading
* Staff discounts, industry perks, and loyalty programs
If you're an experienced Parts Interpreter looking to join a professional and friendly team, click APPLY now and submit your resume along with a brief cover letter introducing yourself and outlining why you're the ideal fit for this role. We look forward to hearing from you.