Gas Plumber - Brivis Servicing/Installations Evap - Full Time
McKinnon Heating & Cooling is a proud 52‐year‐old Air Conditioning business, specializing in the sales & installation of Reverse Cycle Air Conditioning, Gas Ducted Heating, Hydronic Heating, Servicing & repairs. Being one of the largest Daikin & Brivis Dealers in the Southeast Melbourne region, we pride ourselves on supplying & servicing thousands of homes with quality products and of our strong relationships formed over the past 52 years of operation.
What we're after
* Provide a high level of service in and around the Southeast Melbourne area.
* Work on a mix of Gas Ducted Heaters (mostly Brivis, some Bonaire & Braemar) and be trained to work on Hydronic boilers too.
* Handle appliance servicing for homeowners with breakdowns or general servicing, with occasional light commercial property appointments.
* Have all relevant trade qualifications and licenses, including an active driver's licence.
* Promote changeover opportunities when repair costs aren't cost‐effective for the client.
About you
* Reliable tradesman capable of filling various roles in Service & Installations.
* Good communicator.
* Well‐presented in appearance.
* Strong technical aptitude.
* Self‐driven & motivated.
* Provide remarkable customer service, ensuring customers want to return.
Duties & Responsibilities
* Perform general servicing, breakdowns & repairs of Gas Ducted Heaters, Hydronic Heating & Evap Coolers.
* Quote on the spot with assistance from our service team administrators for repairs & replacements.
* Work with & support clients and co‐workers where required.
* Provide detailed maintenance and service reports with exceptional attention to detail, using our CRM system.
* Commit to safety and compliance.
* Build relationships with clients & the McKinnon Heating & Cooling team.
* Lead by example to get the job done and keep the customer happy.
* From April to October focus on the service department; when demand is quiet transition into the installation department.
What we can offer you
* Very attractive salary & working benefits.
* Full‐time position with company van.
* Generous staff discounts across multiple well‐known brands.
* Fast‐paced, fun place to work where no two days are alike.
If this sounds like you and you're looking for a successful future with a well‐established company, please send your resume & cover letter summarizing your relevant experience.
NB: All candidates who meet our shortlist requirements will be contacted for an immediate interview.
Application Questions
* Do you have customer service experience?
* How many years' experience do you have as a Gas Plumber?
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a service technician?
* How many years' experience do you have as an Air Conditioning Technician?
* Do you have a current Australian driver's licence?
* Have you worked in a role which requires fault finding experience?
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