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Key account manager

Morgan Consulting
Key Account Manager
Posted: 16 February
Offer description

Industrial B2B Services | Outsourced Assembly & Manufacturing SolutionsNot all sales roles are created equal.Some are about moving product. Others are about genuinely solving problems, reshaping operations, and creating measurable impact for customers. This is firmly the latter.We are partnering with a purpose-driven industrial services organisation that is redefining how outsourced assembly and manufacturing solutions are delivered. Their work sits at the heart of customers' operations improving efficiency, unlocking capacity, reducing complexity, and in many cases, making a tangible difference to people's working lives.An opportunity now exists for a Key Account Manager in Newcastle to play a central role in that mission.The OpportunityThis is not a transactional account management role. It is a strategic, consultative position focused on identifying opportunity, building partnerships, and developing tailored solutions in close collaboration with customers and internal operations teams. The organisation's offering is deeply embedded in clients' operational environments, requiring a commercial professional who is comfortable engaging at both practical and decision-making levels.You will be responsible for growing and strengthening a portfolio of industrial B2B relationships, while also proactively prospecting for new opportunities with structure, intent, and credibility.Success in this role comes from understanding how businesses actually operate — where bottlenecks exist, where value can be created, and how outsourced assembly and manufacturing solutions can improve performance, reliability, and outcomes.What You'll Be DoingBuilding trusted relationships with key decision-makers and operational stakeholdersProspecting with strategy rather than volume — identifying high-value opportunitiesPartnering with internal operations teams to design practical, deliverable solutionsHelping customers improve efficiency, capacity, and operational effectivenessManaging long-term accounts with a focus on shared value creationContributing to a culture of continuous improvement and commercial integrityThis is a role where curiosity, listening, and commercial judgement matter more than scripts or sales tactics.The Profile We're SeekingWe are looking for a commercially minded relationship builder who enjoys working in partnership with customers and thrives on creating meaningful outcomes.You may come from industrial services, manufacturing, engineering, supply chain, technical sales, or a similar B2B environment. Most importantly, you will bring:A natural ability to build credibility and trust with operational leadersConfidence prospecting and developing new business opportunitiesStrong commercial instincts and solution-oriented thinkingComfort working closely with technical and operational teamsA pragmatic, grounded approach to customer engagementEnergy, resilience, and a genuine care for client outcomesThis role will suit someone who wants to move the needle, not simply manage a territory.Why This Role is DifferentThis organisation is purpose-led in a very real sense. Their services directly support customers' productivity, stability, and workforce outcomes. The work is practical, visible, and impactful — and the commercial team is positioned as a genuine partner to operations, not a standalone sales function.For the right individual, this represents an opportunity to build something meaningful in the Newcastle market, backed by a business that values long-term relationships, smart thinking, and authentic impact.Location & RewardNewcastle-based role with strong local customer engagementCompetitive base salary + performance incentivesStable, growth-oriented organisationHigh-trust, empowering environmentIf you are motivated by building partnerships, solving real operational challenges, and contributing to work that improves outcomes for customers and their people, we would welcome a confidential conversation. My emails is rshukla@morganconsulting.com.au.

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