Job Description:
The Waves Club Caloundra has embarked on a major growth phase, elevating the experience of guests and employees alike.
We are committed to exceptional service, modern facilities, and a culture built on professionalism, pride, and respect. This culture enables genuine customer experiences while supporting our community.
As we continue to expand, we seek a skilled Duty Manager to join our leadership team, central to the guest experience and responsible for leading staff, maintaining service excellence, overseeing venue operations, and positively contributing to workplace culture.
Key Responsibilities
* Lead and motivate staff across multiple operational areas
* Maintain high service standards, ensuring consistent, memorable guest experiences
* Support positive cultural change and team engagement
* Oversee compliance, safety, and operational efficiency across the venue
* Represent the brand with professionalism, pride, and integrity