Job Description
Schedule key activities between trucks to service various building sites for branches.
* Establish effective relationships with Branch Managers and contribute to smooth branch operations.
* Manage incoming phone calls and email inquiries from clients efficiently.
* Employ problem-solving skills to resolve concerns or issues that arise.
* Administer booking entries accurately.
* Optimise schedules to achieve maximum profitability for branches.
A strong communication skillset, encompassing both written and verbal interactions, is crucial for this role. Establishing excellent working relationships, particularly with clients and Branch Managers, will be vital. Additionally, providing exceptional customer service consistently will be essential.
Key Requirements
* Effective verbal and written communication skills, enabling engagement with internal and external stakeholders.
* Foundational administrative abilities.
* Proven problem-solving skills, with the capacity to think creatively and develop innovative solutions.
* Meticulous attention to detail, coupled with the ability to adapt quickly to changing circumstances.
* Excellent organisational and prioritisation skills, honed in fast-paced environments.