Reporting to the Head of Assurance, the Managing Security Consultant is a hands‐on operational leader who ensures consistent delivery excellence across Infotrust's Assurance practice. This role combines advanced technical expertise with day‐to‐day team management responsibilities, focusing on the efficient execution of client engagements while developing and maintaining high‐performing consultant teams.The role centres on operational management of delivery teams, ensuring projects are completed on time, within budget, and to exceptional quality standards while maintaining optimal team utilisation and performance. You'll oversee multiple concurrent engagements, manage resource allocation, and ensure consistent application of methodologies across all client work.The Managing Security Consultant will serve as the operational backbone of the Assurance practice, translating strategic objectives set by the Head of Assurance into effective day‐to‐day execution. You'll lead by example through technical excellence while ensuring team members have the support, guidance, and development opportunities needed to deliver outstanding client outcomes.This hands‐on management role requires balancing technical delivery leadership with people management, process optimisation, and quality assurance. You'll work closely with the Head of Assurance and Principal Security Consultant to support practice objectives while taking ownership of operational efficiency and team performance across the Assurance division.ResponsibilitiesOperational ManagementOversee day‐to‐day operations of the Assurance practice including resource allocation and project schedulingManage multiple concurrent client engagements ensuring optimal resource utilisation and delivery timelinesCoordinate project assignments based on consultant capabilities, client requirements, and development opportunitiesMonitor team utilisation targets and implement strategies to maintain optimal billable efficiencyEnsure consistent application of delivery methodologies and quality standards across all engagementsSupport the Project Management Office with operational planning, capacity management, and delivery optimisationTeam Management and DevelopmentConduct regular one‐on‐one meetings, performance reviews, and professional development planning sessionsSupport recruitment processes through candidate interviews, technical assessments, and onboarding coordinationImplement training programmes and ensure team members meet certification and development requirementsAddress team concerns, resolve interpersonal issues, and maintain positive team culture and moraleMonitor individual performance against targets and implement improvement plans when requiredDelivery Excellence and Quality AssuranceLead complex technical engagements requiring advanced penetration testing expertise and methodology applicationConduct comprehensive quality reviews of all assessment reports before client deliveryProvide technical guidance and problem‐solving support for challenging client engagementsEnsure adherence to established testing methodologies while identifying opportunities for process improvementsManage client relationships during delivery phases including status updates, issue resolution, and expectation managementSupport escalation resolution and handle complex technical or project‐related challengesProcess Improvement and ComplianceDevelop and maintain operational processes that improve delivery efficiency and consistencyMonitor team compliance with internal security standards, client confidentiality requirements, and industry certificationsImplement and oversee SLAs, metrics, and reporting systems for engagement managementSupport internal audits, gap assessments, and process reviews to maintain operational excellenceCoordinate with other business units to ensure seamless project delivery and client satisfactionMaintain documentation of processes, procedures, and lessons learned for continuous improvementOutcomes and MeasuresOperational ExcellenceMaintain team utilisation targets while ensuring high‐quality project delivery across all engagementsAchieve consistent on‐time, within‐budget project completion rates across managed teamsImplement process improvements that measurably increase delivery efficiency and client satisfactionAchieve personal utilisation targets for delivery of offensive assurance engagementsMaintain optimal resource allocation and capacity planning to support business growth objectivesTeam Performance and DevelopmentSuccessfully develop and retain high‐performing consultants through effective management and mentoringEnsure all direct reports meet performance targets, utilisation goals, and professional development milestonesMaintain positive team engagement scores and low turnover rates within managed teamsSupport successful career progression of team members through structured development planningQuality and Client SatisfactionAchieve exceptional client satisfaction scores through consistent delivery excellence and professional serviceMaintain rigorous quality standards across all deliverables with minimal rework or client concernsSuccessfully manage complex client relationships and resolve challenging delivery issuesEnsure compliance with all internal standards, client requirements, and industry certificationsProcess and Efficiency ImprovementDevelop and implement operational improvements that enhance team productivity and delivery consistencyMaintain comprehensive metrics and reporting that provide visibility into team performance and operational healthSuccessfully coordinate cross‐functional activities to support seamless client experiencesEnsure ongoing compliance with security standards, audit requirements, and certification maintenanceSkillsExperience and Management Background4+ years in offensive security roles with demonstrated progression to management responsibilitiesProven experience managing technical teams including performance management, development planning, and operational coordinationTrack record of successful delivery management across multiple concurrent client engagementsExperience working in consulting environments with understanding of utilisation management and delivery optimisationTechnical ExpertiseAdvanced penetration testing experience across enterprise systems, applications, networks, and cloud environmentsExpert‐level proficiency with penetration testing tools, methodologies, and quality assurance processesDeep understanding of security frameworks, compliance requirements, and industry best practicesPractical experience with complex technical problem‐solving and escalation resolutionKnowledge of security standards and certification requirements including CREST, ISO27001, and similar frameworksManagement and Communication SkillsStrong people management skills with experience in performance management, coaching, and team developmentExcellent organisational and project coordination abilities with proven capacity management experienceProfessional communication skills suitable for client interaction, team leadership, and cross‐functional collaborationAbility to translate strategic objectives into operational plans and measurable team outcomesQualificationsRelevant tertiary qualification in computer security, computer science, or equivalent offensive team management experienceMinimum of two professional certifications such as OSCP, CPTS, OSEP, OSCE, OSEE, CRTO, CREST CRT/CCT, or equivalentManagement or leadership development qualifications or demonstrated experience preferredPersonal AttributesOperational LeadershipStrong focus on operational efficiency with proven ability to manage multiple priorities and competing demandsExceptional organisational and planning skills with attention to detail in process managementResults‐oriented approach with commitment to meeting targets while maintaining quality standardsSystematic thinking with ability to identify and implement process improvementsPeople Management ExcellenceNatural leadership ability with skill in motivating, developing, and retaining technical professionalsStrong coaching and mentoring capabilities with patience and commitment to individual developmentEffective conflict resolution skills with ability to address team challenges constructivelyCollaborative management style that encourages team engagement and professional growthTechnical and Professional ExcellenceCommitment to maintaining cutting‐edge technical expertise while balancing management responsibilitiesHigh standards of professional conduct with focus on client service and delivery excellenceAdaptability to changing client needs, technology landscapes, and business requirementsStrong work ethic with ability to balance hands‐on technical work with management dutiesCommunication and CollaborationClear and professional communication style appropriate for team management and client interactionAbility to work effectively across all organisational levels from technical teams to senior managementStrong stakeholder management skills with capability to coordinate complex multi‐party activitiesCommitment to Infotrust values and positive contribution to company culture and client relationshipsHow to Apply Please send resumes to:pauline.tabirara@infotrust.com.au#J-18808-Ljbffr