Service Manager – Truck, Agriculture & Construction Service
Are you ready to take charge and make a real impact in your next leadership role? Wideland Group, one of regional Australia's most diverse privately‑owned multi‑location dealership groups, is looking for a hands‑on Service Manager to lead our Truck, Agriculture & Construction service operations based at our Tamworth branch.
With multiple branches across Queensland and New South Wales, Wideland proudly represents some of the most recognised global brands in the industry — Hino, Iveco, JCB, and CLAAS, just to name a few that you will be working with.
Key Highlights
* Lead a dynamic and growing service department.
* Represent premium brands including Hino, Iveco, JCB & CLAAS.
* Salary package includes maintained company vehicle, monthly performance‑based incentives and career development.
About the Role
This is a rare opportunity for a results‑focused leader who thrives on responsibility, teamwork, and delivering exceptional service. You'll take full ownership of the department's performance, supported by a dedicated team, modern facilities, and a forward‑thinking leadership group that's committed to your success.
You'll be responsible for leading day‑to‑day operations, building strong customer relationships, and driving growth through smart service strategies and team development.
Key Responsibilities
* Lead and manage a skilled team of technicians and service professionals.
* Drive service department performance, efficiency, and profitability.
* Deliver outstanding customer service and ensure satisfaction at every touchpoint.
* Promote the service offering to existing and new customers.
* Manage workflow, scheduling, and workshop operations.
* Foster a strong, positive, and accountable team culture.
What You'll Bring
* Proven leadership or supervisory experience in a service‑related role.
* Strong mechanical knowledge & mechanical trade qualifications & previous experience (trucks, agriculture, or construction equipment preferred).
* The ability to coach, mentor and lead teams to hit performance targets.
* Confidence in promoting services and developing new business.
* Excellent communication, organisational, and interpersonal skills.
* Solid computer literacy (AUTO IT or similar DMS is highly regarded).
* A proactive, "can‑do" mindset with a focus on customer satisfaction and taking ownership of the department results.
What's on Offer
* A long‑term career opportunity in a reputable, family‑owned business.
* A collaborative and supportive team environment.
* Modern facilities and access to premium products.
* An attractive salary package including base + performance incentives.
* Real opportunities for career development within a growing company.
If you're ready to take the next step in your career and lead a successful service team in a thriving business — we want to hear from you Apply now with your resume and cover letter.
Only applicants with relevant industry experience and trade qualifications will be contacted.
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