About the role
Mater Health Brisbane is looking for an Administration Officer to join the Referral Management team! This is a casual position and will be based at our South Brisbane campus. Shifts will be between 7am – 6pm on a rotating roster, Monday - Friday.
Salary range: $32.02 - $37.35 per hour plus casual loading
What you'll be doing
* Providing Exceptional Customer Service to patient and clients
* Providing administrative support to clinical and medical staff
* Data entry and maintaining a high level of quality and accuracy
* Maintain a high level of discretion and confidentiality, complying with administration, and financial policy and procedures, maintaining accurate, current and accessible files, including maintenance of records of relevant meetings and discussions
* Continually demonstrate highly developed written communication skills including ability to draft routine correspondence on behalf of the senior management
* Provide administrative assistance to other senior staff and others as requested
* Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined
* Maintaining and meeting multiple KPI's daily
* Support staff training
About you
* Experienced in providing medical administration support
* High level of attention to detail especially during data entry tasks
* Highly developed time management and organisational skills
* Strong computer skills including competence in using Patient Administration systems (or the ability to quickly learn new systems)
* Excellent customer service and interpersonal communication skills
* Ability to organise and prioritise work effectively within a busy, fast-paced, demanding environment
* Ability to be available for all shifts across a 5-day working week between the hours of 6am to 6:00pm
* Advanced IT skills in the Microsoft Office Suite, particularly Excel
* A positive attitude and approach to work with a commitment to excellent service and accuracy
Why join us?
* Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
* Grow your career with access to industry-leading training and professional development through Mater Education
* Wellbeing support through our Employee Assistance Program and on‐site pastoral care teams
* Access a range of health and wellbeing services with a corporate discount on private health insurance
* Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
* Stay active with unlimited access to discounted gyms via the Fitness Passport program
* Convenient, discounted on‐site parking
* Enjoy great food with reduced prices at our campus cafés and coffee spots
Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
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