Infosys is seeking a Lead Consultant – Genesys Cloud Contact Center to provide advanced technical support for Genesys Cloud platforms. The role involves troubleshooting, resolving incidents, and ensuring high performance of contact center solutions. Candidates should have over 9 years of experience in support and operations, strong expertise in Genesys Cloud CX, SIP, and VoIP, as well as a relevant degree. This position offers flexible working arrangements and a competitive salary range in AUD.#J-18808-Ljbffr