Business Development Manager – Cleaning Services
Hours: Monday to Friday from 9am to 5pm
Type: Permanent full-time
Location: Thomastown, VIC - WFO
Salary: From $100,000 plus superannuation, or commensurate to experience
Borg Property Services is seeking an experienced Business Development Manager to join our team in a pivotal business development role.
This position is not suited to candidates without direct cleaning industry experience.
We are specifically looking for someone who understands how cleaning services are delivered on-site, including equipment, chemicals, consumables, flooring types, and compliance requirements and can translate that knowledge into successful contract acquisitions.
About the Role
Based at our Thomastown Head Office, this role plays a key part in supporting business growth through relationship management, estimating, tenders and bid responses.
Regular travel to client sites (metro and occasional regional) is a core requirement of this role to conduct walkthroughs and validate scopes.
Please note that you will be supplied with a company laptop, mobile phone and use of fleet vehicle for client site visits.
Key Responsibilities
* Identify, approach and generate leads for new commercial cleaning clients.
* Conduct cold and warm calling and keep CRM updated.
* Conduct walkthroughs and client meetings to assess and tailor cleaning service proposals.
* Prepare competitive pricing proposals | estimations, service agreements, and tender submissions.
* Negotiate contract terms and secure long‐term commercial cleaning agreements.
* Maintain strong relationships with property managers, facility managers, and other key stakeholders.
* Transition secured contracts to the operations team for flawless service delivery.
* Travel extensively across Melbourne and interstate to develop client relationships and partnerships.
The role involves significant time on the road developing relationships with clients, along with time spent in the office to complete proposals and tenders.
This role is not a work‐from‐home role. You will be expected to come into the office for administrative tasks and tender submissions.
About You
To be successful in this role, you will have:
* Essential: Proven experience in the commercial cleaning industry, cold and warm calling and lead generation skills
* Experience in business development or operations is highly favourable.
* Proven ability to negotiate and close B2B service contracts.
* The ability to conduct walkthroughs confidently and professionally.
* High attention to detail and strong written communication skills.
* Sound time management and the ability to manage multiple deadlines.
* A collaborative approach and understanding of operational realities.
* Willingness and flexibility to travel for site inspections as required.
What You Need
* Valid driver's licence (mandatory)
* Working With Children Check and Police Check (or willingness to obtain)
About Us
Borg Property Services is a 100% Australian‐owned, market‐leading company with over 35 years of experience in commercial cleaning and hygiene services.
Our values are safety, respect, teamwork, honesty, and delivering great service through well‐trained staff.
How to Apply
Apply now or contact us with questions via email at or call (03) 9463 1300 (Mon–Fri business hours).
As part of the recruitment process, you will be required to attend an interview at our Thomastown (VIC 3074) Head Office.
Borg Property Services is proud to be an Equal Opportunity Employer and our people represent the communities we service. We invite all suitably qualified persons of all sexualities, genders and cultures, including Aboriginal and Torres Strait Islander Peoples, to apply.
We do not accept applications from recruitment agencies.
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