Product Support Specialist
We are seeking a skilled professional to fill this Product Support role. The key objective is to provide high-level support to customers and utilize mechanical expertise to diagnose and repair various engines.
Responsibilities:
* Prioritize fleet availability of Cummins-powered equipment
* Complete breakdown repairs and maintenance on site
* Diagnose and repair various engines
* Ensure adherence to health, safety, and environmental policies and procedures
Requirements:
* Mechanical trades qualification as a Heavy Vehicle Mechanic (Australian standards)
* Experience in diesel mechanic services and maintenance of HHP heavy diesel products in field service
* Solid diagnostic and IT capabilities
* Strong communication skills
* Ability to prioritize varying demands
Please note that Hitachi/Komatsu experience is highly desirable, and the role operates on an 8/6 roster with flights available from Perth to site.
The ideal candidate will possess excellent problem-solving skills and be able to work effectively in a fast-paced environment.