Senior Field Service Technician Job Overview
This is an exciting opportunity for a skilled Senior Field Service Technician to join our gaming technology team in New South Wales, Australia.
* We are seeking an individual with exceptional technical support skills and the ability to provide top-notch service for electronic gaming machines at customer locations.
To excel in this role, you will need strong problem-solving skills, a valid driver's license, and excellent communication skills to work effectively with venue staff.
Job Responsibilities:
The successful candidate will be responsible for ensuring compliance with health and safety regulations and providing regular maintenance services to gaming equipment at various venues.
* Carry out scheduled and unscheduled site visits to gaming venues across New South Wales;
* Perform routine maintenance tasks on gaming equipment, including cleaning, lubricating, and replacing parts as needed;
* Identify and troubleshoot technical issues with gaming machines, and implement repairs or replacements as necessary;
* Work closely with venue staff to ensure seamless operations and address any concerns or issues that may arise during site visits.
What We're Looking For:
We are looking for a highly motivated and experienced Senior Field Service Technician who possesses the following skills and qualifications:
* 3+ years of experience in field service technician roles, preferably in the gaming industry;
* Strong knowledge of gaming equipment maintenance procedures and troubleshooting techniques;
* Excellent communication and interpersonal skills, with the ability to work effectively with customers, venue staff, and internal stakeholders;
* A valid driver's license and a clean driving record;
* Ability to work independently and manage competing priorities in a fast-paced environment;
* Knowledge of health and safety regulations relevant to the gaming industry.
Why You'll Love This Role:
As a Senior Field Service Technician with our company, you will enjoy a competitive salary package, including bonuses and benefits. You will also have the opportunity to develop your skills and advance your career in a dynamic and growing industry. Plus, you will be working with a talented team of professionals who share your passion for delivering exceptional service to our customers.